If a customer pays excess amount compared to Invoiced amount, how to record return of the excess?
A regular customer places order for some items worth Rs 4750 (Sales Invoice raised for Rs 4750)
Customer Paid Rs 5000 (Payment Entry created for Rs 5000, Rs 4750 Settled against Invoice, Rs 250 Unallocated)
Here Rs 250 is excess and company wants to return it.
Question: How to record Reverse Payment/Refund of Rs 250 so that no amount remains unallocated in original Payment of Rs 5000?
@nabinhait , could you please guide me in this case?