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On Saturday, 7 June 2014 12:50:42 UTC+5, Muhammad Asim Baloch wrote:
Settings are OK for my support email, but its not retrieving and making Support Tickets. Please let me know what do to.
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@rushabh_mehta
The emails are also being retrieved from my mailbox, but issue persist its not creating new tickets.
On Saturday, 7 June 2014 12:50:42 UTC+5, Muhammad Asim Baloch wrote:Settings are OK for my support email, but its not retrieving and making Support Tickets. Please let me know what do to.–
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Report: Scheduler Log : NOTHING TO SHOW.
On Sunday, 8 June 2014 09:55:35 UTC+5, Rushabh Mehta wrote:
Can you check you Scheduler Log in the system at #Report/Scheduler Log ?
@rushabh_mehtaOn 07-Jun-2014, at 1:49 pm, Muhammad Asim Baloch <i....@asimbaloch.com> wrote:The emails are also being retrieved from my mailbox, but issue persist its not creating new tickets.
On Saturday, 7 June 2014 12:50:42 UTC+5, Muhammad Asim Baloch wrote:Settings are OK for my support email, but its not retrieving and making Support Tickets. Please let me know what do to.–
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You might have to check your job worker log for any uncaught exceptions. Which version are you on?
On Monday, June 9, 2014, Muhammad Asim Baloch <i@asimbaloch.com> wrote:
Report: Scheduler Log : NOTHING TO SHOW.
On Sunday, 8 June 2014 09:55:35 UTC+5, Rushabh Mehta wrote:Can you check you Scheduler Log in the system at #Report/Scheduler Log ?
@rushabh_mehtaOn 07-Jun-2014, at 1:49 pm, Muhammad Asim Baloch <i....@asimbaloch.com> wrote:The emails are also being retrieved from my mailbox, but issue persist its not creating new tickets.
On Saturday, 7 June 2014 12:50:42 UTC+5, Muhammad Asim Baloch wrote:Settings are OK for my support email, but its not retrieving and making Support Tickets. Please let me know what do to.–
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On Tuesday, 10 June 2014 07:43:54 UTC+5, Rushabh Mehta wrote:
You might have to check your job worker log for any uncaught exceptions. Which version are you on?
On Monday, June 9, 2014, Muhammad Asim Baloch <i....@asimbaloch.com> wrote:
Report: Scheduler Log : NOTHING TO SHOW.
On Sunday, 8 June 2014 09:55:35 UTC+5, Rushabh Mehta wrote:Can you check you Scheduler Log in the system at #Report/Scheduler Log ?
@rushabh_mehtaOn 07-Jun-2014, at 1:49 pm, Muhammad Asim Baloch <i....@asimbaloch.com> wrote:The emails are also being retrieved from my mailbox, but issue persist its not creating new tickets.
On Saturday, 7 June 2014 12:50:42 UTC+5, Muhammad Asim Baloch wrote:Settings are OK for my support email, but its not retrieving and making Support Tickets. Please let me know what do to.–
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i am on version 4. where i can find the job worker log?
On Tuesday, 10 June 2014 07:43:54 UTC+5, Rushabh Mehta wrote:You might have to check your job worker log for any uncaught exceptions. Which version are you on?
On Monday, June 9, 2014, Muhammad Asim Baloch <i....@asimbaloch.com> wrote:
Report: Scheduler Log : NOTHING TO SHOW.
On Sunday, 8 June 2014 09:55:35 UTC+5, Rushabh Mehta wrote:Can you check you Scheduler Log in the system at #Report/Scheduler Log ?
@rushabh_mehtaOn 07-Jun-2014, at 1:49 pm, Muhammad Asim Baloch <i....@asimbaloch.com> wrote:The emails are also being retrieved from my mailbox, but issue persist its not creating new tickets.
On Saturday, 7 June 2014 12:50:42 UTC+5, Muhammad Asim Baloch wrote:Settings are OK for my support email, but its not retrieving and making Support Tickets. Please let me know what do to.–
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That forum says it’s been moved…to here! Perhaps github is where this discussion is supposed to happen, but that also didn’t contain any info about “job worker logs” as far as I could find. Where are they please?
Both forums are merged now.
GitHub is more for issues and feature requests. Help questions / clarifications come here.
Where are these please?
there would be a few files in the logs dir in frappe-bench, worker.error.log
should give some clue.