"Opportunity" creation based on email

ERPNext Selling/CRM
1

We have an email id called “enquiries@xxxxxxx.com” this email is used INTERNALLY only. When we receive enquiries for our products to our individual email ids, we fwd it to this email id. I want to configure such that for every incoming email to “enquiries@xxxxx.com” a new opportunity is created.

A similar feature is available for “Leads”, but then even if I fwd 10 emails, the system thinks I am the lead and creates only one “Lead” record with content of all the emails. This is not useful.

Any suggestions, if I have to do any customization, I am okay. How do we go about this requirement.

2

This features is coming to v5. You can create any transaction from an email.

3

That’s great! Looking forward to it. When can we expect v5? I did see an announcement regarding the same, however I couldn’t ascertain the launch date.

Thanks
Vivek

4

We have taken our own system into production. So a matter of few days now!

5

Hello , please do you have any link or tutorials to enable this function ? thanks

6

Check this: https://erpnext.org/docs/user/manual/en/setting-up/email/email-account