Notification E-mails are labelled as Spam

Hi,

When we send E-mail Notifications (Notification DocType) based on the Other doctype events(submit, status changes), for some period, it was reaching fine in the inbox. However recently we find that those e-mails are marked as SPAM.

Are there any best practices to be followed in framing the Notification ? Any Idea why the E-mail could be marked as SPAM.

Thanks,
Saravana

Not an expert by any means - there are many reasons why emails / domains get reported as SPAM - sometimes fake emails are being sent from another server with an email id associated with your domain. Have you implemented a dmarc record for your domain? More details here:

https://mxtoolbox.com/dmarc/details/what-is-a-dmarc-record

Please don’t post concerns of anything other than ERPNext, this forum is reserved for ERPNext and Frappe Framework only

Your concern is related your Email Service Provider, please connect to the concerned party.

@harshit-30 I think is very much a ERPNext issue. Support issues related to DMARC problem are lying pending for more than a year now.