Is there a way where we can interact from slack to erpnext instead of using it only for notifications.
One Use case we are looking at is posting comments to Issue Doctype or Todo Doctype via slack.
This is especially useful for field team who are unable to login and update, and hence posting updates or replies in slack helps for the same.
Do share if anyone else is using slack apart from just incoming notifications.
Zendesk for e.g has it as below :