How to configure outgoing mail server in settings->email

Frappe Framework
1

I have been used
outgoing main server: smtp.gmail.com
login id: my email address
password : my email password
port 587
auto email id : my email id

but it show error

===============================================

Unable to send emails at this time
Did not save
Server Error: Please check your server logs or contact tech support.
Traceback (innermost last):
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/widgets/form/save.py”, line 18, in savedocs
doc.save()
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/model/document.py”, line 183, in save
self.run_before_save_methods()
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/model/document.py”, line 430, in run_before_save_methods
self.run_method(“validate”)
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/model/document.py”, line 412, in run_method
return Document.hook(fn)(self, *args, **kwargs)
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/model/document.py”, line 493, in composer
return composed(self, method, *args, **kwargs)
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/model/document.py”, line 476, in runner
add_to_return_value(self, fn(self, *args, **kwargs))
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/model/document.py”, line 406, in
fn = lambda self, *args, **kwargs: getattr(self, method)(*args, **kwargs)
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/core/doctype/outgoing_email_settings/outgoing_email_settings.py”, line 29, in validate
sess = smtpserver.sess
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/utils/email_lib/smtp.py”, line 96, in sess
(self.password or “”).encode(‘utf-8’))
File “/usr/lib/python2.7/smtplib.py”, line 578, in login
raise SMTPException(“SMTP AUTH extension not supported by server.”)
SMTPException: SMTP AUTH extension not supported by server.

Traceback (innermost last):
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/app.py”, line 49, in application
response = frappe.handler.handle()
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/handler.py”, line 66, in handle
execute_cmd(cmd)
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/handler.py”, line 89, in execute_cmd
ret = frappe.call(method, **frappe.form_dict)
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/init.py”, line 531, in call
return fn(*args, **newargs)
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/widgets/form/save.py”, line 18, in savedocs
doc.save()
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/model/document.py”, line 183, in save
self.run_before_save_methods()
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/model/document.py”, line 430, in run_before_save_methods
self.run_method(“validate”)
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/model/document.py”, line 412, in run_method
return Document.hook(fn)(self, *args, **kwargs)
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/model/document.py”, line 493, in composer
return composed(self, method, *args, **kwargs)
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/model/document.py”, line 476, in runner
add_to_return_value(self, fn(self, *args, **kwargs))
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/model/document.py”, line 406, in
fn = lambda self, *args, **kwargs: getattr(self, method)(*args, **kwargs)
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/core/doctype/outgoing_email_settings/outgoing_email_settings.py”, line 29, in validate
sess = smtpserver.sess
File “/home/weber/Desktop/websocerp/werp/apps/frappe/frappe/utils/email_lib/smtp.py”, line 96, in sess
(self.password or “”).encode(‘utf-8’))
File “/usr/lib/python2.7/smtplib.py”, line 578, in login
raise SMTPException(“SMTP AUTH extension not supported by server.”)
SMTPException: SMTP AUTH extension not supported by server.

===========================================================

help me to fix it?

2

Check Use TLS and try again

3

can you explain clearly

4

Please try again using following data.

‘Outgoing Mail Server’ field : smtp.gmail.com
‘Use TLS’ Checkbox : Select this checkbox
‘Port’ field: 587
‘Login Id’ field : Enter your email id.
‘Mail Password’ field : Enter actual password of your email id
‘Auto Email Id’ field :Reenter your email id

Geetanjali Shitole
New Indictrans Technologies Pvt. Ltd.

5

Hello Geetanjali,
I have create one default email account and one another account .the default account is working properly but i want to send the email on second account but i am not able to send the email with second account .
Can u please help

Thanks & regards
Satish