Error 404 after upgrading from 12.014 to 12.015

Hi,

As stated in the object I(ve tried to update from 12.0.14 to 12.0.15 and I got a 404 error. I 've done :

bench update
bench update --patch

I didn’t have any error code , did I do something wrong?

You supervisor processes might not have restarted

sudo supervisorctl restart all

Hello
Thank you for the tips but it didn’t solve the issue.
Cheers,
Philippe

can you share the logs

I’m not sure on how to access them since I can’t access the application, can you tell me where to find them on the server?

SInce I wasn’t able to fix the 404 error I’ve decided to reinstal version 12 frome scratch (after saving the base and retoring it on a local VM. I’ve tried many time and each time I get error around mariaDB , this is a copy of where the script fail :

TASK [mariadb : Set root Password]


task path: /tmp/.bench/playbooks/roles/mariadb/tasks/mysql_secure_installation.yml:14
<127.0.0.1> ESTABLISH LOCAL CONNECTION FOR USER: root
<127.0.0.1> EXEC /bin/sh -c ‘echo ~root && sleep 0’
<127.0.0.1> EXEC /bin/sh -c ‘( umask 77 && mkdir -p “echo /root/.ansible/tmp/ansible-tmp-1570293576.13-38720646256982” && echo ansible-tmp-1570293576.13-38720646256982="echo /root/.ansible/tmp/ansible-tmp-1570293576.13-38720646256982" ) && sleep 0’

Using module file /usr/local/lib/python2.7/dist-packages/ansible/modules/database/mysql/mysql_user.py
<127.0.0.1> PUT /root/.ansible/tmp/ansible-local-7763vRYO7T/tmpKuCk9x TO /root/.ansible/tmp/ansible-tmp-1570293576.13-38720646256982/AnsiballZ_mysql_user.py
<127.0.0.1> EXEC /bin/sh -c ‘chmod u+x /root/.ansible/tmp/ansible-tmp-1570293576.13-38720646256982/ /root/.ansible/tmp/ansible-tmp-1570293576.13-38720646256982/AnsiballZ_mysql_user.py && sleep 0’
<127.0.0.1> EXEC /bin/sh -c ‘/usr/bin/python /root/.ansible/tmp/ansible-tmp-1570293576.13-38720646256982/AnsiballZ_mysql_user.py && sleep 0’
<127.0.0.1> EXEC /bin/sh -c ‘rm -f -r /root/.ansible/tmp/ansible-tmp-1570293576.13-38720646256982/ > /dev/null 2>&1 && sleep 0’
failed: [localhost] (item=localhost) => { “ansible_loop_var”: “item”, “changed”: false, “invocation”: { “module_args”: { “append_privs”: false, “ca_cert”: null, “check_implicit_admin”: true, “client_cert”: null, “client_key”: null, “config_file”: “/root/.my.cnf”, “connect_timeout”: 30, “encrypted”: false, “host”: “localhost”, “host_all”: false, “login_host”: “localhost”, “login_password”: “VALUE_SPECIFIED_IN_NO_LOG_PARAMETER”, “login_port”: 3306, “login_unix_socket”: null, “login_user”: null, “name”: “root”, “password”: “VALUE_SPECIFIED_IN_NO_LOG_PARAMETER”, “priv”: null, “sql_log_bin”: true, “state”: “present”, “update_password”: “always”, “user”: “root” } }, “item”: “localhost”, “msg”: “The PyMySQL (Python 2.7 and Python 3.X) or MySQL-python (Python 2.X) module is required.” } <127.0.0.1> EXEC /bin/sh -c ‘echo ~root && sleep 0’ <127.0.0.1> EXEC /bin/sh -c ‘( umask 77 && mkdir -p “echo /root/.ansible/tmp/ansible-tmp-1570293576.8-258083813208052” && echo ansible-tmp-1570293576.8-258083813208052="echo /root/.ansible/tmp/ansible-tmp-1570293576.8-258083813208052" ) && sleep 0’
Using module file /usr/local/lib/python2.7/dist-packages/ansible/modules/database/mysql/mysql_user.py <127.0.0.1> PUT /root/.ansible/tmp/ansible-local-7763vRYO7T/tmpkTu0Vy TO /root/.ansible/tmp/ansible-tmp-1570293576.8-258083813208052/AnsiballZ_mysql_user.py
<127.0.0.1> EXEC /bin/sh -c ‘chmod u+x /root/.ansible/tmp/ansible-tmp-1570293576.8-258083813208052/ /root/.ansible/tmp/ansible-tmp-1570293576.8-258083813208052/AnsiballZ_mysql_user.py && sleep 0’
<127.0.0.1> EXEC /bin/sh -c ‘/usr/bin/python /root/.ansible/tmp/ansible-tmp-1570293576.8-258083813208052/AnsiballZ_mysql_user.py && sleep 0’
<127.0.0.1> EXEC /bin/sh -c ‘rm -f -r /root/.ansible/tmp/ansible-tmp-1570293576.8-258083813208052/ > /dev/null 2>&1 && sleep 0’
failed: [localhost] (item=127.0.0.1) => { “ansible_loop_var”: “item”, “changed”: false, “invocation”: { “module_args”: {
“append_privs”: false, “ca_cert”: null, “check_implicit_admin”: true, “client_cert”: null, “client_key”: null, “config_file”: “/root/.my.cnf”, “connect_timeout”: 30, “encrypted”: false, “host”: “127.0.0.1”, “host_all”: false, “login_host”: “localhost”, “login_password”: “VALUE_SPECIFIED_IN_NO_LOG_PARAMETER”, “login_port”: 3306, “login_unix_socket”: null, “login_user”: null, “name”: “root”, “password”: “VALUE_SPECIFIED_IN_NO_LOG_PARAMETER”, “priv”: null, “sql_log_bin”: true, “state”: “present”, “update_password”: “always”, “user”: “root” } }, “item”: “127.0.0.1”, “msg”: “The PyMySQL (Python 2.7 and Python 3.X) or MySQL-python (Python 2.X) module is required.” } <127.0.0.1> EXEC /bin/sh -c ‘echo ~root && sleep 0’ <127.0.0.1> EXEC /bin/sh -c ‘( umask 77 && mkdir -p “echo /root/.ansible/tmp/ansible-tmp-1570293577.07-144663544276935” && echo ansible-tmp-1570293577.07-144663544276935="echo /root/.ansible/tmp/ansible-tmp-1570293577.07-144663544276935" ) && sleep 0’
Using module file /usr/local/lib/python2.7/dist-packages/ansible/modules/database/mysql/mysql_user.py <127.0.0.1> PUT /root/.ansible/tmp/ansible-local-7763vRYO7T/tmpydU40J TO /root/.ansible/tmp/ansible-tmp-1570293577.07-144663544276935/AnsiballZ_mysql_user.py
<127.0.0.1> EXEC /bin/sh -c ‘chmod u+x /root/.ansible/tmp/ansible-tmp-1570293577.07-144663544276935/ /root/.ansible/tmp/ansible-tmp-1570293577.07-144663544276935/AnsiballZ_mysql_user.py && sleep 0’
<127.0.0.1> EXEC /bin/sh -c ‘/usr/bin/python /root/.ansible/tmp/ansible-tmp-1570293577.07-144663544276935/AnsiballZ_mysql_user.py && sleep 0’
<127.0.0.1> EXEC /bin/sh -c ‘rm -f -r /root/.ansible/tmp/ansible-tmp-1570293577.07-144663544276935/ > /dev/null 2>&1 && sleep 0’
failed: [localhost] (item=::1) => {
“ansible_loop_var”: “item”, “changed”: false, “invocation”: { “module_args”: { “append_privs”: false, “ca_cert”: null, “check_implicit_admin”: true, “client_cert”: null, “client_key”: null, “config_file”: “/root/.my.cnf”, “connect_timeout”: 30, “encrypted”: false, “host”: “::1”, “host_all”: false,
“login_host”: “localhost”, “login_password”: “VALUE_SPECIFIED_IN_NO_LOG_PARAMETER”, “login_port”: 3306, “login_unix_socket”: null, “login_user”: null, “name”: “root”, “password”: “VALUE_SPECIFIED_IN_NO_LOG_PARAMETER”, “priv”: null, “sql_log_bin”: true, “state”: “present”, “update_password”: “always”, “user”: “root” } }, “item”: “::1”, “msg”: “The PyMySQL (Python 2.7 and Python 3.X) or MySQL-python (Python 2.X) module is required.” }
RUNNING HANDLER [mariadb : restart mysql] ******************************************************************************task path: /tmp/.bench/playbooks/roles/mariadb/handlers/main.yml:2
PLAY RECAP *************************************************************************************************************localhost : ok=22 changed=8 unreachable=0 failed=1 skipped=15 rescued=0 ignored=0
Traceback (most recent call last):
File “install.py”, line 413, in
install_bench(args)
File “install.py”, line 135, in install_bench
run_playbook(‘site.yml’, sudo=True, extra_vars=extra_vars)
File “install.py”, line 327, in run_playbook
success = subprocess.check_call(args, cwd=os.path.join(cwd, ‘playbooks’))
File “/usr/lib/python3.6/subprocess.py”, line 311, in check_call
raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command ‘[‘ansible-playbook’, ‘-c’, ‘local’, ‘site.yml’, ‘-vvvv’, ‘-e’, ‘@/tmp/extra_vars.json’, ‘–become’, ‘–become-user=frappe’]’ returned non-zero exit status 2.
frappe@vm14-17:~$ locale