ERPNext Installation issues [Ubuntu 16.04]

I am completely new to erpNext and attempting to install it.

I am running Ubuntu 16.04.4 server as a fresh install.

The installation seems to fail near the end and I don’t know where to go from here.

I have attached my output from the SSH session.

Any help on this would be appreciated :slight_smile:

Unfortunately, we not able to reproduce the issue. Are you still facing the issue?

If you are able to access MariaDB, then login to it and post output for following commands

mysql > use mysql;
mysql > describe user;

Thanks for the reply.

Is there a step missing for getting to the mysql command prompt?

On terminal just run mysql.

Thanks and thought so.

Here is the output

erpadmin@erpNext:~$ mysql -u root -p
Enter password:
Welcome to the MariaDB monitor. Commands end with ; or \g.
Your MariaDB connection id is 35
Server version: 10.2.15-MariaDB-10.2.15+maria~xenial mariadb.org binary distribution

Copyright Β© 2000, 2018, Oracle, MariaDB Corporation Ab and others.

Type β€˜help;’ or β€˜\h’ for help. Type β€˜\c’ to clear the current input statement.

MariaDB [(none)]> use mysql;
Reading table information for completion of table and column names
You can turn off this feature to get a quicker startup with -A

Database changed
MariaDB [mysql]> describe user;
Β±-----------------------Β±----------------------------------Β±-----Β±----Β±----------------------Β±------+
| Field | Type | Null | Key | Default | Extra |
Β±-----------------------Β±----------------------------------Β±-----Β±----Β±----------------------Β±------+
| Host | char(60) | NO | PRI | | |
| User | char(32) | NO | PRI | | |
| Select_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Insert_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Update_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Delete_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Create_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Drop_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Reload_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Shutdown_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Process_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| File_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Grant_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| References_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Index_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Alter_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Show_db_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Super_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Create_tmp_table_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Lock_tables_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Execute_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Repl_slave_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Repl_client_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Create_view_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Show_view_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Create_routine_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Alter_routine_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Create_user_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Event_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Trigger_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| Create_tablespace_priv | enum(β€˜N’,β€˜Y’) | NO | | N | |
| ssl_type | enum(’’,β€˜ANY’,β€˜X509’,β€˜SPECIFIED’) | NO | | | |
| ssl_cipher | blob | NO | | NULL | |
| x509_issuer | blob | NO | | NULL | |
| x509_subject | blob | NO | | NULL | |
| max_questions | int(11) unsigned | NO | | 0 | |
| max_updates | int(11) unsigned | NO | | 0 | |
| max_connections | int(11) unsigned | NO | | 0 | |
| max_user_connections | int(11) unsigned | NO | | 0 | |
| plugin | char(64) | NO | | mysql_native_password | |
| authentication_string | text | YES | | NULL | |
| password_expired | enum(β€˜N’,β€˜Y’) | NO | | N | |
| password_last_changed | timestamp | YES | | NULL | |
| password_lifetime | smallint(5) unsigned | YES | | NULL | |
| account_locked | enum(β€˜N’,β€˜Y’) | NO | | N | |
Β±-----------------------Β±----------------------------------Β±-----Β±----Β±----------------------Β±------+
45 rows in set (0.03 sec)

MariaDB [mysql]> describe user;