Email sending not working in Messages

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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Your scheduler is not working - it might be sitting in "Bulk Mail"


On 10-Jul-2014, at 2:39 am, ti...@gmail.com wrote:

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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Could you please help me where to find scheduler settings and bulk mails? Thank you very much!


On Thursday, July 10, 2014 5:55:27 AM UTC+2, Rushabh Mehta wrote:
Your scheduler is not working - it might be sitting in "Bulk Mail"


On 10-Jul-2014, at 2:39 am, ti...@gmail.com wrote:

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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For more options, visit https://groups.google.com/d/optout.




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Go to Setup > Settings > System Settings and check if "Enable Scheduler" is checked.



On Thu, Jul 10, 2014 at 1:51 PM, <ti...@gmail.com> wrote:
Could you please help me where to find scheduler settings and bulk mails? Thank you very much!


On Thursday, July 10, 2014 5:55:27 AM UTC+2, Rushabh Mehta wrote:
Your scheduler is not working - it might be sitting in "Bulk Mail"



On 10-Jul-2014, at 2:39 am, ti…@gmail.com wrote:

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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Hello Anand, yes that is checked (see attachment). What else should I do then to enable the scheduler to make it work?

Thanks :)


On Thu, Jul 10, 2014 at 12:51 PM, Anand Doshi <an...@erpnext.com> wrote:
Go to Setup > Settings > System Settings and check if "Enable Scheduler" is checked.



On Thu, Jul 10, 2014 at 1:51 PM, <ti...@gmail.com> wrote:
Could you please help me where to find scheduler settings and bulk mails? Thank you very much!


On Thursday, July 10, 2014 5:55:27 AM UTC+2, Rushabh Mehta wrote:
Your scheduler is not working - it might be sitting in "Bulk Mail"



On 10-Jul-2014, at 2:39 am, ti…@gmail.com wrote:

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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For more options, visit https://groups.google.com/d/optout.




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Are you using bench in develop mode or have you setup nginx and supervisor for production?


On Thu, Jul 10, 2014 at 5:24 PM, Tivadar Orosz <ti...@gmail.com> wrote:
Hello Anand, yes that is checked (see attachment). What else should I do then to enable the scheduler to make it work?


Thanks :slight_smile:



On Thu, Jul 10, 2014 at 12:51 PM, Anand Doshi <an…@erpnext.com> wrote:
Go to Setup > Settings > System Settings and check if "Enable Scheduler" is checked.



On Thu, Jul 10, 2014 at 1:51 PM, <ti...@gmail.com> wrote:
Could you please help me where to find scheduler settings and bulk mails? Thank you very much!


On Thursday, July 10, 2014 5:55:27 AM UTC+2, Rushabh Mehta wrote:
Your scheduler is not working - it might be sitting in "Bulk Mail"



On 10-Jul-2014, at 2:39 am, ti…@gmail.com wrote:

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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For more options, visit https://groups.google.com/d/optout.




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I am using bench in develop mode but I have both Nginx and supervisor installed and working (the only reason that we don't use Nginx and Supervisor together with ERPNext yet is because we are having an issue in setting it up but we will fix the issues soon)

So the answer is, bench...

On Thursday, July 10, 2014 2:05:28 PM UTC+2, Anand Doshi wrote:
Are you using bench in develop mode or have you setup nginx and supervisor for production?


On Thu, Jul 10, 2014 at 5:24 PM, Tivadar Orosz <ti...@gmail.com> wrote:
Hello Anand, yes that is checked (see attachment). What else should I do then to enable the scheduler to make it work?


Thanks :slight_smile:



On Thu, Jul 10, 2014 at 12:51 PM, Anand Doshi <an…@erpnext.com> wrote:
Go to Setup > Settings > System Settings and check if "Enable Scheduler" is checked.



On Thu, Jul 10, 2014 at 1:51 PM, <ti...@gmail.com> wrote:
Could you please help me where to find scheduler settings and bulk mails? Thank you very much!


On Thursday, July 10, 2014 5:55:27 AM UTC+2, Rushabh Mehta wrote:
Your scheduler is not working - it might be sitting in "Bulk Mail"



On 10-Jul-2014, at 2:39 am, ti…@gmail.com wrote:

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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For more options, visit https://groups.google.com/d/optout.




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Check Setup / System / Scheduler Log and see if there are any recent errors. 

Sent from my phone

On 10-Jul-2014, at 18:06, ti...@gmail.com wrote:

I am using bench in develop mode but I have both Nginx and supervisor installed and working (the only reason that we don't use Nginx and Supervisor together with ERPNext yet is because we are having an issue in setting it up but we will fix the issues soon)

So the answer is, bench...

On Thursday, July 10, 2014 2:05:28 PM UTC+2, Anand Doshi wrote:
Are you using bench in develop mode or have you setup nginx and supervisor for production?


On Thu, Jul 10, 2014 at 5:24 PM, Tivadar Orosz <ti...@gmail.com> wrote:
Hello Anand, yes that is checked (see attachment). What else should I do then to enable the scheduler to make it work?


Thanks :slight_smile:



On Thu, Jul 10, 2014 at 12:51 PM, Anand Doshi <an…@erpnext.com> wrote:
Go to Setup > Settings > System Settings and check if "Enable Scheduler" is checked.



On Thu, Jul 10, 2014 at 1:51 PM, <ti...@gmail.com> wrote:
Could you please help me where to find scheduler settings and bulk mails? Thank you very much!


On Thursday, July 10, 2014 5:55:27 AM UTC+2, Rushabh Mehta wrote:
Your scheduler is not working - it might be sitting in "Bulk Mail"



On 10-Jul-2014, at 2:39 am, ti…@gmail.com wrote:

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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For more options, visit https://groups.google.com/d/optout.




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Hmmm actually there is nothing on that page, please see attachment. I guess I should create a new one but would you please help me what to write to method and error sections?
Thank you!


On Thursday, July 10, 2014 4:19:36 PM UTC+2, Anand Doshi wrote:
Check Setup / System / Scheduler Log and see if there are any recent errors. 

Sent from my phone

On 10-Jul-2014, at 18:06, ti...@gmail.com wrote:

I am using bench in develop mode but I have both Nginx and supervisor installed and working (the only reason that we don't use Nginx and Supervisor together with ERPNext yet is because we are having an issue in setting it up but we will fix the issues soon)

So the answer is, bench...

On Thursday, July 10, 2014 2:05:28 PM UTC+2, Anand Doshi wrote:
Are you using bench in develop mode or have you setup nginx and supervisor for production?


On Thu, Jul 10, 2014 at 5:24 PM, Tivadar Orosz <ti...@gmail.com> wrote:
Hello Anand, yes that is checked (see attachment). What else should I do then to enable the scheduler to make it work?


Thanks :slight_smile:



On Thu, Jul 10, 2014 at 12:51 PM, Anand Doshi <an…@erpnext.com> wrote:
Go to Setup > Settings > System Settings and check if "Enable Scheduler" is checked.



On Thu, Jul 10, 2014 at 1:51 PM, <ti...@gmail.com> wrote:
Could you please help me where to find scheduler settings and bulk mails? Thank you very much!


On Thursday, July 10, 2014 5:55:27 AM UTC+2, Rushabh Mehta wrote:
Your scheduler is not working - it might be sitting in "Bulk Mail"



On 10-Jul-2014, at 2:39 am, ti…@gmail.com wrote:

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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For more options, visit https://groups.google.com/d/optout.




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That means celery is not working. How did you start serving ERPNext. Did you use honcho like the frappe bench readme mentions?

Sent from my phone

On 10-Jul-2014, at 19:53, ti...@gmail.com wrote:

Hmmm actually there is nothing on that page, please see attachment. I guess I should create a new one but would you please help me what to write to method and error sections?
Thank you!


On Thursday, July 10, 2014 4:19:36 PM UTC+2, Anand Doshi wrote:
Check Setup / System / Scheduler Log and see if there are any recent errors. 

Sent from my phone

On 10-Jul-2014, at 18:06, ti...@gmail.com wrote:

I am using bench in develop mode but I have both Nginx and supervisor installed and working (the only reason that we don't use Nginx and Supervisor together with ERPNext yet is because we are having an issue in setting it up but we will fix the issues soon)

So the answer is, bench...

On Thursday, July 10, 2014 2:05:28 PM UTC+2, Anand Doshi wrote:
Are you using bench in develop mode or have you setup nginx and supervisor for production?


On Thu, Jul 10, 2014 at 5:24 PM, Tivadar Orosz <ti...@gmail.com> wrote:
Hello Anand, yes that is checked (see attachment). What else should I do then to enable the scheduler to make it work?


Thanks :slight_smile:



On Thu, Jul 10, 2014 at 12:51 PM, Anand Doshi <an…@erpnext.com> wrote:
Go to Setup > Settings > System Settings and check if "Enable Scheduler" is checked.



On Thu, Jul 10, 2014 at 1:51 PM, <ti...@gmail.com> wrote:
Could you please help me where to find scheduler settings and bulk mails? Thank you very much!


On Thursday, July 10, 2014 5:55:27 AM UTC+2, Rushabh Mehta wrote:
Your scheduler is not working - it might be sitting in "Bulk Mail"



On 10-Jul-2014, at 2:39 am, ti…@gmail.com wrote:

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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Ok so I started honcho successfully and celery is now working but there is still nothing in scheduler log :( 
What am I still doing wrong? Thanks for helping.


On Thursday, July 10, 2014 4:58:31 PM UTC+2, Anand Doshi wrote:
That means celery is not working. How did you start serving ERPNext. Did you use honcho like the frappe bench readme mentions?

Sent from my phone

On 10-Jul-2014, at 19:53, ti...@gmail.com wrote:

Hmmm actually there is nothing on that page, please see attachment. I guess I should create a new one but would you please help me what to write to method and error sections?
Thank you!


On Thursday, July 10, 2014 4:19:36 PM UTC+2, Anand Doshi wrote:
Check Setup / System / Scheduler Log and see if there are any recent errors. 

Sent from my phone

On 10-Jul-2014, at 18:06, ti...@gmail.com wrote:

I am using bench in develop mode but I have both Nginx and supervisor installed and working (the only reason that we don't use Nginx and Supervisor together with ERPNext yet is because we are having an issue in setting it up but we will fix the issues soon)

So the answer is, bench...

On Thursday, July 10, 2014 2:05:28 PM UTC+2, Anand Doshi wrote:
Are you using bench in develop mode or have you setup nginx and supervisor for production?


On Thu, Jul 10, 2014 at 5:24 PM, Tivadar Orosz <ti...@gmail.com> wrote:
Hello Anand, yes that is checked (see attachment). What else should I do then to enable the scheduler to make it work?


Thanks :slight_smile:



On Thu, Jul 10, 2014 at 12:51 PM, Anand Doshi <an…@erpnext.com> wrote:
Go to Setup > Settings > System Settings and check if "Enable Scheduler" is checked.



On Thu, Jul 10, 2014 at 1:51 PM, <ti...@gmail.com> wrote:
Could you please help me where to find scheduler settings and bulk mails? Thank you very much!


On Thursday, July 10, 2014 5:55:27 AM UTC+2, Rushabh Mehta wrote:
Your scheduler is not working - it might be sitting in "Bulk Mail"



On 10-Jul-2014, at 2:39 am, ti…@gmail.com wrote:

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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For more options, visit https://groups.google.com/d/optout.




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An addition info to my previous message. This is the last line in honcho's log: 20:16:50 workerbeat.1 | [2014-07-10 20:16:50,973: INFO/MainProcess] Scheduler: Sending due task scheduler (frappe.tasks.enqueue_scheduler_events)

On Thursday, July 10, 2014 4:58:31 PM UTC+2, Anand Doshi wrote:
That means celery is not working. How did you start serving ERPNext. Did you use honcho like the frappe bench readme mentions?

Sent from my phone

On 10-Jul-2014, at 19:53, ti...@gmail.com wrote:

Hmmm actually there is nothing on that page, please see attachment. I guess I should create a new one but would you please help me what to write to method and error sections?
Thank you!


On Thursday, July 10, 2014 4:19:36 PM UTC+2, Anand Doshi wrote:
Check Setup / System / Scheduler Log and see if there are any recent errors. 

Sent from my phone

On 10-Jul-2014, at 18:06, ti...@gmail.com wrote:

I am using bench in develop mode but I have both Nginx and supervisor installed and working (the only reason that we don't use Nginx and Supervisor together with ERPNext yet is because we are having an issue in setting it up but we will fix the issues soon)

So the answer is, bench...

On Thursday, July 10, 2014 2:05:28 PM UTC+2, Anand Doshi wrote:
Are you using bench in develop mode or have you setup nginx and supervisor for production?


On Thu, Jul 10, 2014 at 5:24 PM, Tivadar Orosz <ti...@gmail.com> wrote:
Hello Anand, yes that is checked (see attachment). What else should I do then to enable the scheduler to make it work?


Thanks :slight_smile:



On Thu, Jul 10, 2014 at 12:51 PM, Anand Doshi <an…@erpnext.com> wrote:
Go to Setup > Settings > System Settings and check if "Enable Scheduler" is checked.



On Thu, Jul 10, 2014 at 1:51 PM, <ti...@gmail.com> wrote:
Could you please help me where to find scheduler settings and bulk mails? Thank you very much!


On Thursday, July 10, 2014 5:55:27 AM UTC+2, Rushabh Mehta wrote:
Your scheduler is not working - it might be sitting in "Bulk Mail"



On 10-Jul-2014, at 2:39 am, ti…@gmail.com wrote:

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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For more options, visit https://groups.google.com/d/optout.




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Have you configured outgoing email settings?

Sent from my phone

On 11-Jul-2014, at 1:49, ti...@gmail.com wrote:

An addition info to my previous message. This is the last line in honcho's log: 20:16:50 workerbeat.1 | [2014-07-10 20:16:50,973: INFO/MainProcess] Scheduler: Sending due task scheduler (frappe.tasks.enqueue_scheduler_events)

On Thursday, July 10, 2014 4:58:31 PM UTC+2, Anand Doshi wrote:
That means celery is not working. How did you start serving ERPNext. Did you use honcho like the frappe bench readme mentions?

Sent from my phone

On 10-Jul-2014, at 19:53, ti...@gmail.com wrote:

Hmmm actually there is nothing on that page, please see attachment. I guess I should create a new one but would you please help me what to write to method and error sections?
Thank you!


On Thursday, July 10, 2014 4:19:36 PM UTC+2, Anand Doshi wrote:
Check Setup / System / Scheduler Log and see if there are any recent errors. 

Sent from my phone

On 10-Jul-2014, at 18:06, ti...@gmail.com wrote:

I am using bench in develop mode but I have both Nginx and supervisor installed and working (the only reason that we don't use Nginx and Supervisor together with ERPNext yet is because we are having an issue in setting it up but we will fix the issues soon)

So the answer is, bench...

On Thursday, July 10, 2014 2:05:28 PM UTC+2, Anand Doshi wrote:
Are you using bench in develop mode or have you setup nginx and supervisor for production?


On Thu, Jul 10, 2014 at 5:24 PM, Tivadar Orosz <ti...@gmail.com> wrote:
Hello Anand, yes that is checked (see attachment). What else should I do then to enable the scheduler to make it work?


Thanks :slight_smile:



On Thu, Jul 10, 2014 at 12:51 PM, Anand Doshi <an…@erpnext.com> wrote:
Go to Setup > Settings > System Settings and check if "Enable Scheduler" is checked.



On Thu, Jul 10, 2014 at 1:51 PM, <ti...@gmail.com> wrote:
Could you please help me where to find scheduler settings and bulk mails? Thank you very much!


On Thursday, July 10, 2014 5:55:27 AM UTC+2, Rushabh Mehta wrote:
Your scheduler is not working - it might be sitting in "Bulk Mail"



On 10-Jul-2014, at 2:39 am, ti…@gmail.com wrote:

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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For more options, visit https://groups.google.com/d/optout.




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Hello Anand,

Actually you solved the problem. Honcho was not running. I started it and now the emails are working. 

One last question: If I want to set up ERPNext in production mode, should I only just copy the necessary files into supervisor and Nginx and leave the files as it is or I should edit them first to make it work? Sorry, I am not too professional in either Nginx and Supervisor. Do you have any ERPNext related documentation about the production install that has a bit more details in it?

Thanks a lot again!
Tivadar

On Friday, July 11, 2014 4:43:12 AM UTC+2, Anand Doshi wrote:
Have you configured outgoing email settings?

Sent from my phone

On 11-Jul-2014, at 1:49, ti...@gmail.com wrote:

An addition info to my previous message. This is the last line in honcho's log: 20:16:50 workerbeat.1 | [2014-07-10 20:16:50,973: INFO/MainProcess] Scheduler: Sending due task scheduler (frappe.tasks.enqueue_scheduler_events)

On Thursday, July 10, 2014 4:58:31 PM UTC+2, Anand Doshi wrote:
That means celery is not working. How did you start serving ERPNext. Did you use honcho like the frappe bench readme mentions?

Sent from my phone

On 10-Jul-2014, at 19:53, ti...@gmail.com wrote:

Hmmm actually there is nothing on that page, please see attachment. I guess I should create a new one but would you please help me what to write to method and error sections?
Thank you!


On Thursday, July 10, 2014 4:19:36 PM UTC+2, Anand Doshi wrote:
Check Setup / System / Scheduler Log and see if there are any recent errors. 

Sent from my phone

On 10-Jul-2014, at 18:06, ti...@gmail.com wrote:

I am using bench in develop mode but I have both Nginx and supervisor installed and working (the only reason that we don't use Nginx and Supervisor together with ERPNext yet is because we are having an issue in setting it up but we will fix the issues soon)

So the answer is, bench...

On Thursday, July 10, 2014 2:05:28 PM UTC+2, Anand Doshi wrote:
Are you using bench in develop mode or have you setup nginx and supervisor for production?


On Thu, Jul 10, 2014 at 5:24 PM, Tivadar Orosz <ti...@gmail.com> wrote:
Hello Anand, yes that is checked (see attachment). What else should I do then to enable the scheduler to make it work?


Thanks :slight_smile:



On Thu, Jul 10, 2014 at 12:51 PM, Anand Doshi <an…@erpnext.com> wrote:
Go to Setup > Settings > System Settings and check if "Enable Scheduler" is checked.



On Thu, Jul 10, 2014 at 1:51 PM, <ti...@gmail.com> wrote:
Could you please help me where to find scheduler settings and bulk mails? Thank you very much!


On Thursday, July 10, 2014 5:55:27 AM UTC+2, Rushabh Mehta wrote:
Your scheduler is not working - it might be sitting in "Bulk Mail"



On 10-Jul-2014, at 2:39 am, ti…@gmail.com wrote:

Hello,

When I try to send a message in Messages, it works but even if Email sending is checked, the email is not sent, however the outgoing email settings are set and working properly (for example if we add a new user, the email is sent and working).

How can I make this email sending function working in Messages?

Thanks,
Tivadar



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To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+unsubscribe@googlegroups.com.

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For more options, visit https://groups.google.com/d/optout.




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Hi guys,

I have this same problem but in production environment. What services should I check to be running ?
There is an error within my woker.error.log when posting message as follow:

[2014-11-11 04:19:36,207: WARNING/MainProcess] celery@mysite ready.
[2014-11-11 04:21:41,968: ERROR/MainProcess] Task frappe.tasks.enqueue_events_for_site[ecc7cacc-2146-4607-b4a2-78983e47f6a4] raised unexpected: LockTimeou$
Traceback (most recent call last):
  File "/home/erpnext/frappe-bench/env/local/lib/python2.7/site-packages/celery/app/trace.py", line 240, in trace_task
    R = retval = fun(*args, **kwargs)
  File "/home/erpnext/frappe-bench/env/local/lib/python2.7/site-packages/celery/app/trace.py", line 437, in __protected_call__
    return self.run(*args, **kwargs)
  File "/home/erpnext/frappe-bench/apps/frappe/frappe/tasks.py", line 108, in enqueue_events_for_site
    enqueue_events(site)
  File "/home/erpnext/frappe-bench/apps/frappe/frappe/utils/scheduler.py", line 25, in enqueue_events
    lock = create_lock('scheduler')
  File "/home/erpnext/frappe-bench/apps/frappe/frappe/utils/file_lock.py", line 16, in create_lock
    if not check_lock(lock_path):
  File "/home/erpnext/frappe-bench/apps/frappe/frappe/utils/file_lock.py", line 25, in check_lock
    raise LockTimeoutError(path)
LockTimeoutError: ./mysite/locks/scheduler.lock