Email domain and account setting

Hi,
I have setup for domain using google apps.Kindly advise if the “TLS” need to be enable ?
When I enable TLS, it show user and password wrong.

But when I disabled, get the following error :

Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/desk/form/save.py”, line 22, in savedocs
doc.save()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 256, in save
return self._save(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 290, in _save
self.run_before_save_methods()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 859, in run_before_save_methods
self.run_method(“validate”)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 755, in run_method
out = Document.hook(fn)(self, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 1024, in composer
return composed(self, method, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 1007, in runner
add_to_return_value(self, fn(self, *args, **kwargs))
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 749, in
fn = lambda self, *args, **kwargs: getattr(self, method)(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/doctype/email_account/email_account.py”, line 71, in validate
self.check_smtp()
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/doctype/email_account/email_account.py”, line 137, in check_smtp
server.sess
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/smtp.py”, line 195, in sess
(self.password or “”).encode(‘utf-8’))
File “/usr/lib/python2.7/smtplib.py”, line 585, in login
raise SMTPException(“SMTP AUTH extension not supported by server.”)
SMTPException: SMTP AUTH extension not supported by server.

Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/app.py”, line 62, in application
response = frappe.handler.handle()
File “/home/frappe/frappe-bench/apps/frappe/frappe/handler.py”, line 22, in handle
data = execute_cmd(cmd)
File “/home/frappe/frappe-bench/apps/frappe/frappe/handler.py”, line 53, in execute_cmd
return frappe.call(method, **frappe.form_dict)
File “/home/frappe/frappe-bench/apps/frappe/frappe/init.py”, line 939, in call
return fn(*args, **newargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/desk/form/save.py”, line 22, in savedocs
doc.save()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 256, in save
return self._save(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 290, in _save
self.run_before_save_methods()
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 859, in run_before_save_methods
self.run_method(“validate”)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 755, in run_method
out = Document.hook(fn)(self, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 1024, in composer
return composed(self, method, *args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 1007, in runner
add_to_return_value(self, fn(self, *args, **kwargs))
File “/home/frappe/frappe-bench/apps/frappe/frappe/model/document.py”, line 749, in
fn = lambda self, *args, **kwargs: getattr(self, method)(*args, **kwargs)
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/doctype/email_account/email_account.py”, line 71, in validate
self.check_smtp()
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/doctype/email_account/email_account.py”, line 137, in check_smtp
server.sess
File “/home/frappe/frappe-bench/apps/frappe/frappe/email/smtp.py”, line 195, in sess
(self.password or “”).encode(‘utf-8’))
File “/usr/lib/python2.7/smtplib.py”, line 585, in login
raise SMTPException(“SMTP AUTH extension not supported by server.”)
SMTPException: SMTP AUTH extension not supported by server.

Kindly help to advise.

Check your smtp port? Which email server are you using?

google apps.

Assuming you refer to a Google account or gmail try this Cannot create Email Account

I’m referring to the link you provided, but still same issues.

For TLS should Enabled or Disabled ?

Any idea ?

try this Check Gmail through other email platforms - Gmail Help