Email alert not working

ERPNext User Forum
#1
Hi

I have created a workflow for the document PO, wherein after saving the PO (State open), the same has to be approved, then only the PO can be submitted.

Based on this workflow, I have created an email alert to send a mail to the approver when a new PO is created. However the same is  not working. I cant make out whatever is wrong. Attaching the screenshot for reference.



Please help.

#2
Conditions seem fine. Which users are you sending the alert to?


On 28-Sep-2014, at 2:24 am, Rasika Dhingra <ra...@gmail.com> wrote:

Hi

I have created a workflow for the document PO, wherein after saving the PO (State open), the same has to be approved, then only the PO can be submitted.

Based on this workflow, I have created an email alert to send a mail to the approver when a new PO is created. However the same is  not working. I cant make out whatever is wrong. Attaching the screenshot for reference.



Please help.

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#3
I am sending to the user who is authorised to approve the PO and to myself (just to check)



On Monday, September 29, 2014 10:54:38 AM UTC+5:30, Rushabh Mehta wrote:
Conditions seem fine. Which users are you sending the alert to?


On 28-Sep-2014, at 2:24 am, Rasika Dhingra <ra...@gmail.com> wrote:

Hi

I have created a workflow for the document PO, wherein after saving the PO (State open), the same has to be approved, then only the PO can be submitted.

Based on this workflow, I have created an email alert to send a mail to the approver when a new PO is created. However the same is  not working. I cant make out whatever is wrong. Attaching the screenshot for reference.



Please help.

–

  1. Please be kind and don’t send large attachments
  2. For issues, features requests use https://github.com/frappe/erpnext/issues

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    For more options, visit https://groups.google.com/d/optout.

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  1. Please be kind and don't send large attachments
  2. For issues, features requests use https://github.com/frappe/erpnext/issues

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#4

Could be an bug. Someone will need to test it out

@ankit can you test this?

1 Like
#5

Still experiencing this in v12