Email alert based on 'Value Change' for workflow_state field

Hi All,

I have created a workflow for ‘issue’ doctype and it has five workflow states.

The first two workflow states have docstatus of 0 and last three have docstatus 1.

I have set an email alert…

Email is getting triggered when status changes from ‘Complaint drafted’ to ‘Complaint Open’ (Both have docstatus 0).

However email is not triggered for further status changes…

My observation is once the docstatus changes the mail is not getting triggered even if the workflow status gets changed…

Is this a Bug??

I have the same error. Has this been fixed?

post your ERPNext & Frappe version.

I’m still running V6 as you guys iron out the bugs:

ERPNext: v6.27.25
Frappe Framework: v6.27.22

Same error here. I’m using v7.0.45

Seeing the same issue in v8

I’ve created a GitHub issue for this:
https://github.com/frappe/erpnext/issues/8355

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