Custom Email Notification

ERPNext
1

We have customised the email for Quotation in Customize => Email Notifications but the changes are not reflecting in the email while sending the quotation. What can be the issue?

2

Go to the menu on the top right and click on “Reload”. This will clear any cache and most likely fix the issue.

3

It did not work. Though I can see it in template but while sending an email the content doesn’t reflect.

4

Hello Anand:

Even though the Quotation content is saved in Customization → EMail → Quotation; it is not reflecting in an email while sending the mail?

Can you tell me what can be the issue?

5

Can anybody take a look, please?

6

Please close this thread.

Thanks.

7

@ajeenckya what was the solution?

8

@jkeersmaekers I had to reload the page and restart the frappe server.

9

Hi,
Do you mind to share the steps to customize the email templates ?