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Chat Room not working in Self Hosted Server

I am using a self-hosted server using digital ocean and docker. I recently migrated from Erpnext cloud to a self-hosted server. Previously I was able to send messages through the chat room, but recently when i tried, i am able to send messages to that person with whom I had already done chatting, but am not able to create a new direct room with anyone. Whenever i try to initiate a new chat room with anyone, it shows an error that “Direct Room is already created with the user”, but I am not able to see that person message room

Check socketio logs.

What is the site name? Is it same as the domain name?