How are others doing this?
We have tried this many different ways and I can’t comprehend this fully. Version 10 (ERPNext Cloud) currently.
Supplier issues credit for product that was bad/damaged, etc. We have already paid the original invoice from supplier so we need to take credit against another upcoming invoice/payment to be paid.
The easiest would be create journal entry credit note. This works fine EXCEPT that when we are creating our payment entry, we can’t bring the credit note in to deduct from the total we are paying. We’ve tried but get “does not have any unmatched credit entry” error every time.
So, how are others handling this for your company? Are we missing something obvious?