V13: Login Session does not maintain

Ksim · May 18, 2021, 3:28am

Hi,

I been using Cloudflare with ERPNext installed on DigitalOcean.
Starting version after v12.8, whenever I go into my website main page, the session is cleared and require re-login.
Steps to reproduce:

go to main page
Login as per usual
go to main page again
system auto prompt relogin

I tried clean setup on v13 with the same method mapped with Cloudflare, the issue still remain.

Can anyone help, please?

Kent

msalim79 · May 18, 2021, 4:47am

Whats your session time out set too?

Ksim · May 18, 2021, 5:14am

Everything should be on default.

it happened the same if I login and keep the desk opened in 1 tab, and open/refresh main page in another tab. won’t take longer than 5 seconds including login and wait for redirect to the Desk.

naim5441 · May 19, 2021, 3:17am

I’m having same issue, using ip is fine but not on the cloudflare dns .

Ksim · May 20, 2021, 10:54am

@naim5441
Same, no issue with IP.

mnz · September 9, 2021, 4:56am

Hi, we are facing same problem, when open website link, session will auto revoke . Before this we are using version 11 and never had this issue. After upgrading to the latest v13 master ((erpnext)13.10.2 | (frappe)13.0.0), we encounter the exact problem as what TS mentioned .

There is a GitHub issue raised by somebody else but he was on the v12 version .

https://github.com/frappe/frappe/issues/11279

iHello · September 24, 2021, 4:13pm

I have the same problem.
Have you solved it yet?

mnz · September 27, 2021, 2:03am

No, still dealing with the issue

iHello · October 4, 2021, 1:13am

Maybe the problem is caused by Cloudflare.
Disable Cloudflare to check it.

mnz · October 6, 2021, 1:14am

IP access is working fine, so i guess disabling the Cloudflare will be ok as well. The problem is, I have several others droplet running with v11 and mapped to Cloudflare and don’t have this issue at all.

Did you manage to solve this?.

Thanks

Ksim · March 9, 2022, 1:49am

Issue still not fixed, anyone can help?