ERPNext Conference 2019* ERPNext.com Blog

[V11] ERROR - When creating Sales Return without any payment


#1

Not able to process sales return with credit to the customer.

Error message: Paid amount + Write Off Amount can not be greater than Grand Total

Only solution to this is to either add a payment table and put the negative value or add the value to write off,
Both are not the right case for giving customer store credit which is credit note, this was not the case in V10

This happens only when the IS Pos is checked.


#2

Seems like a bug. Can you please create a github issue for this?


#3

This bug is still present. I will create an issue on the git…

Issue Raised: https://github.com/frappe/erpnext/issues/19028

Anyone facing the same problem can up this issue.