Upgrade Error while migrating

Hello,

Such a nice community and helpful discussion board. I’ve gone through most of the similar upgrade errors similar to what i’ve been facing but unfortunately with no success!

From what i’ve read, i tried the upgrade and the retry-upgrade, while they both are outputting the same error.
As the message Updating! we will be back in moments is appearing wile trying to login.

Can you please take a look at the error code i’m getting while upgrading

billy@ubuntu:~$ bench retry-upgrade
INFO:bench.app:pulling frappe
From GitHub - frappe/frappe: Low code web framework for real world applications, in Python and Javascript

  • branch v4.x.x → FETCH_HEAD
    Already up-to-date.
    INFO:bench.app:pulling erpnext
    From GitHub - frappe/erpnext: Free and Open Source Enterprise Resource Planning (ERP)
  • branch v4.x.x → FETCH_HEAD
    Already up-to-date.
    Error: no such option: --site
    Traceback (most recent call last):
    File “/usr/local/bin/bench”, line 9, in
    load_entry_point(‘bench==0.1’, ‘console_scripts’, ‘bench’)()
    File “/home/billy/bench-repo/bench/cli.py”, line 60, in cli
    bench()
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 610, in call
    return self.main(*args, **kwargs)
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 590, in main
    rv = self.invoke(ctx)
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 936, in invoke
    return _process_result(sub_ctx.command.invoke(sub_ctx))
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 782, in invoke
    return ctx.invoke(self.callback, **ctx.params)
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 416, in invoke
    return callback(*args, **kwargs)
    File “/home/billy/bench-repo/bench/cli.py”, line 286, in retry_upgrade
    patch_sites()
    File “/home/billy/bench-repo/bench/utils.py”, line 163, in patch_sites
    run_frappe_cmd(‘–site’, ‘all’, ‘migrate’, bench=bench)
    File “/home/billy/bench-repo/bench/utils.py”, line 498, in run_frappe_cmd
    raise CommandFailedError(args)
    bench.utils.CommandFailedError: (‘–site’, ‘all’, ‘migrate’)

billy@ubuntu:~$ bench update --upgrade
INFO:bench.utils:setting up sudoers
Already up-to-date.
Requirement already satisfied (use --upgrade to upgrade): Pillow in ./env/lib/python2.7/site-packages
INFO:bench.app:pulling frappe
From GitHub - frappe/frappe: Low code web framework for real world applications, in Python and Javascript

  • branch v4.x.x → FETCH_HEAD
    Already up-to-date.
    INFO:bench.app:pulling erpnext
    From GitHub - frappe/erpnext: Free and Open Source Enterprise Resource Planning (ERP)
  • branch v4.x.x → FETCH_HEAD
    Already up-to-date.
    /home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pip/vendor/requests/packages/urllib3/util/ssl.py:315: SNIMissingWarning: An HTTPS request has been made, but the SNI (Subject Name Indication) extension to TLS is not available on this platform. This may cause the server to present an incorrect TLS certificate, which can cause validation failures. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#snimissingwarning.
    SNIMissingWarning
    /home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pip/vendor/requests/packages/urllib3/util/ssl.py:120: InsecurePlatformWarning: A true SSLContext object is not available. This prevents urllib3 from configuring SSL appropriately and may cause certain SSL connections to fail. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#insecureplatformwarning.
    InsecurePlatformWarning
    Requirement already up-to-date: pip in ./env/lib/python2.7/site-packages
    Traceback (most recent call last):
    File “/home/billy/frappe-bench/env/bin/frappe”, line 5, in
    from pkg_resources import load_entry_point
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 3141, in
    @_call_aside
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 3127, in _call_aside
    f(*args, **kwargs)
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 3154, in _initialize_master_working_set
    working_set = WorkingSet._build_master()
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 642, in _build_master
    return cls._build_from_requirements(requires)
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 655, in _build_from_requirements
    dists = ws.resolve(reqs, Environment())
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 828, in resolve
    raise DistributionNotFound(req, requirers)
    pkg_resources.DistributionNotFound: The ‘frappe==4.9.3’ distribution was not found and is required by the application
    Traceback (most recent call last):
    File “/usr/local/bin/bench”, line 9, in
    load_entry_point(‘bench==0.1’, ‘console_scripts’, ‘bench’)()
    File “/home/billy/bench-repo/bench/cli.py”, line 60, in cli
    bench()
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 610, in call
    return self.main(*args, **kwargs)
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 590, in main
    rv = self.invoke(ctx)
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 936, in invoke
    return _process_result(sub_ctx.command.invoke(sub_ctx))
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 782, in invoke
    return ctx.invoke(self.callback, **ctx.params)
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 416, in invoke
    return callback(*args, **kwargs)
    File “/home/billy/bench-repo/bench/cli.py”, line 241, in _update
    update(pull, patch, build, bench, auto, restart_supervisor, requirements, no_backup, upgrade, force=force)
    File “/home/billy/bench-repo/bench/cli.py”, line 269, in update
    backup_all_sites(bench=bench_path)
    File “/home/billy/bench-repo/bench/utils.py”, line 374, in backup_all_sites
    backup_site(site, bench=bench)
    File “/home/billy/bench-repo/bench/utils.py”, line 368, in backup_site
    cwd=os.path.join(bench, ‘sites’))
    File “/home/billy/bench-repo/bench/utils.py”, line 105, in exec_cmd
    raise CommandFailedError(cmd)
    bench.utils.CommandFailedError: /home/billy/frappe-bench/env/bin/frappe --backup site1.local
    billy@ubuntu:~$ sudo bench update --upgrade
    INFO:bench.utils:setting up sudoers
    Already up-to-date.
    Requirement already satisfied (use --upgrade to upgrade): Pillow in ./env/lib/python2.7/site-packages
    INFO:bench.app:pulling frappe
    From GitHub - frappe/frappe: Low code web framework for real world applications, in Python and Javascript
  • branch v4.x.x → FETCH_HEAD
    Already up-to-date.
    INFO:bench.app:pulling erpnext
    From GitHub - frappe/erpnext: Free and Open Source Enterprise Resource Planning (ERP)
  • branch v4.x.x → FETCH_HEAD
    Already up-to-date.
    Requirement already up-to-date: pip in ./env/lib/python2.7/site-packages
    Traceback (most recent call last):
    File “/home/billy/frappe-bench/env/bin/frappe”, line 5, in
    from pkg_resources import load_entry_point
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 3141, in
    @_call_aside
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 3127, in _call_aside
    f(*args, **kwargs)
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 3154, in _initialize_master_working_set
    working_set = WorkingSet._build_master()
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 642, in _build_master
    return cls._build_from_requirements(requires)
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 655, in _build_from_requirements
    dists = ws.resolve(reqs, Environment())
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 828, in resolve
    raise DistributionNotFound(req, requirers)
    pkg_resources.DistributionNotFound: The ‘frappe==4.9.3’ distribution was not found and is required by the application
    Traceback (most recent call last):
    File “/usr/local/bin/bench”, line 9, in
    load_entry_point(‘bench==0.1’, ‘console_scripts’, ‘bench’)()
    File “/home/billy/bench-repo/bench/cli.py”, line 60, in cli
    bench()
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 610, in call
    return self.main(*args, **kwargs)
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 590, in main
    rv = self.invoke(ctx)
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 936, in invoke
    return _process_result(sub_ctx.command.invoke(sub_ctx))
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 782, in invoke
    return ctx.invoke(self.callback, **ctx.params)
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 416, in invoke
    return callback(*args, **kwargs)
    File “/home/billy/bench-repo/bench/cli.py”, line 241, in _update
    update(pull, patch, build, bench, auto, restart_supervisor, requirements, no_backup, upgrade, force=force)
    File “/home/billy/bench-repo/bench/cli.py”, line 269, in update
    backup_all_sites(bench=bench_path)
    File “/home/billy/bench-repo/bench/utils.py”, line 374, in backup_all_sites
    backup_site(site, bench=bench)
    File “/home/billy/bench-repo/bench/utils.py”, line 368, in backup_site
    cwd=os.path.join(bench, ‘sites’))
    File “/home/billy/bench-repo/bench/utils.py”, line 105, in exec_cmd
    raise CommandFailedError(cmd)
    bench.utils.CommandFailedError: /home/billy/frappe-bench/env/bin/frappe --backup site1.local
    billy@ubuntu:~$

You should run bench update command from “frappe-bench” directory.

Thank you @nabinhait for your response, i forgot to mention that i have tried this option already:

Please take a look below at the response of the Bench update from the “frappe-bench” directory

billy@ubuntu:~/frappe-bench$ sudo bench update --upgrade
[sudo] password for billy:
INFO:bench.utils:setting up sudoers
Already up-to-date.
Requirement already satisfied (use --upgrade to upgrade): Pillow in ./env/lib/python2.7/site-packages
INFO:bench.app:pulling frappe
From GitHub - frappe/frappe: Low code web framework for real world applications, in Python and Javascript

  • branch v4.x.x → FETCH_HEAD
    Already up-to-date.
    INFO:bench.app:pulling erpnext
    From GitHub - frappe/erpnext: Free and Open Source Enterprise Resource Planning (ERP)
  • branch v4.x.x → FETCH_HEAD
    Already up-to-date.
    /home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pip/vendor/requests/packages/urllib3/util/ssl.py:315: SNIMissingWarning: An HTTPS request has been made, but the SNI (Subject Name Indication) extension to TLS is not available on this platform. This may cause the server to present an incorrect TLS certificate, which can cause validation failures. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#snimissingwarning.
    SNIMissingWarning
    /home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pip/vendor/requests/packages/urllib3/util/ssl.py:120: InsecurePlatformWarning: A true SSLContext object is not available. This prevents urllib3 from configuring SSL appropriately and may cause certain SSL connections to fail. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#insecureplatformwarning.
    InsecurePlatformWarning
    Requirement already up-to-date: pip in ./env/lib/python2.7/site-packages
    Traceback (most recent call last):
    File “/home/billy/frappe-bench/env/bin/frappe”, line 5, in
    from pkg_resources import load_entry_point
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 3141, in
    @_call_aside
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 3127, in _call_aside
    f(*args, **kwargs)
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 3154, in _initialize_master_working_set
    working_set = WorkingSet._build_master()
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 642, in _build_master
    return cls._build_from_requirements(requires)
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 655, in _build_from_requirements
    dists = ws.resolve(reqs, Environment())
    File “/home/billy/frappe-bench/env/local/lib/python2.7/site-packages/pkg_resources/init.py”, line 828, in resolve
    raise DistributionNotFound(req, requirers)
    pkg_resources.DistributionNotFound: The ‘frappe==4.9.3’ distribution was not found and is required by the application
    Traceback (most recent call last):
    File “/usr/local/bin/bench”, line 9, in
    load_entry_point(‘bench==0.1’, ‘console_scripts’, ‘bench’)()
    File “/home/billy/bench-repo/bench/cli.py”, line 60, in cli
    bench()
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 610, in call
    return self.main(*args, **kwargs)
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 590, in main
    rv = self.invoke(ctx)
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 936, in invoke
    return _process_result(sub_ctx.command.invoke(sub_ctx))
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 782, in invoke
    return ctx.invoke(self.callback, **ctx.params)
    File “/usr/local/lib/python2.7/dist-packages/click/core.py”, line 416, in invoke
    return callback(*args, **kwargs)
    File “/home/billy/bench-repo/bench/cli.py”, line 241, in _update
    update(pull, patch, build, bench, auto, restart_supervisor, requirements, no_backup, upgrade, force=force)
    File “/home/billy/bench-repo/bench/cli.py”, line 269, in update
    backup_all_sites(bench=bench_path)
    File “/home/billy/bench-repo/bench/utils.py”, line 374, in backup_all_sites
    backup_site(site, bench=bench)
    File “/home/billy/bench-repo/bench/utils.py”, line 368, in backup_site
    cwd=os.path.join(bench, ‘sites’))
    File “/home/billy/bench-repo/bench/utils.py”, line 105, in exec_cmd
    raise CommandFailedError(cmd)
    bench.utils.CommandFailedError: /home/billy/frappe-bench/env/bin/frappe --backup site1.local
    billy@ubuntu:~/frappe-bench$

Can You please advise if there’s a way solving this issue or shall i Start a fresh new installation of ERPNext??

Is this a regular issue while updating to a new Version? i’ve seen on the forum various different issues with the updates!

Thank you for your support!