Unable to open erpnext

prasad_mailbox · August 10, 2013, 12:02pm

Hi
After installation I am getting following error.
--> --> -->

<type 'exceptions.IOError'>

Python 2.6.6: /usr/bin/python

Sat Aug 10 17:28:13 2013

A problem occurred in a Python script. Here is the sequence of function calls leading up to the error, in the order they occurred.

/var/www/html/erpnext/public/web.py in ()

30 return webnotes.webutils.render(webnotes.form_dict.get('page'))

31

32 if __name__=="__main__":

33 init()

34 respond()

respond = <function respond>

/var/www/html/erpnext/public/web.py in respond()

28 import webnotes

29 import webnotes.webutils

30 return webnotes.webutils.render(webnotes.form_dict.get('page'))

31

32 if __name__=="__main__":

webnotes = <module 'webnotes' from '../lib/webnotes/__init__.pyc'>, webnotes.webutils = <module 'webnotes.webutils' from '../lib/webnotes/webutils.pyc'>, webnotes.webutils.render = <function render>, webnotes.form_dict = {}, webnotes.form_dict.get = <built-in method get of _dict object>

/var/www/html/erpnext/lib/webnotes/webutils.py in render(page_name=None)

18 html = get_html('index')

19 except Exception:

20 html = get_html('error')

21

22 from webnotes.handler import eprint, print_zip

html undefined, global get_html = <function get_html>

/var/www/html/erpnext/lib/webnotes/webutils.py in get_html(page_name=u'error')

38 if not html:

39 from webnotes.auth import HTTPRequest

40 webnotes.http_request = HTTPRequest()

41

42 #webnotes.connect()

global webnotes = <module 'webnotes' from '../lib/webnotes/__init__.pyc'>, webnotes.http_request undefined, HTTPRequest = <class webnotes.auth.HTTPRequest>

/var/www/html/erpnext/lib/webnotes/auth.py in __init__(self=<webnotes.auth.HTTPRequest instance>)

41

42 # start session

43 webnotes.session_obj = Session()

44 webnotes.session = webnotes.session_obj.data

45

global webnotes = <module 'webnotes' from '../lib/webnotes/__init__.pyc'>, webnotes.session_obj undefined, global Session = <class webnotes.sessions.Session>

/var/www/html/erpnext/lib/webnotes/sessions.py in __init__(self=<webnotes.sessions.Session instance>, user=None)

82 return

83

84 self.load()

85

86 def start(self):

self = <webnotes.sessions.Session instance>, self.load = <bound method Session.load of <webnotes.sessions.Session instance>>

/var/www/html/erpnext/lib/webnotes/sessions.py in load(self=<webnotes.sessions.Session instance>)

136 'user':data.user, 'sid': self.sid})

137 else:

138 self.start_as_guest()

139

140 def get_session_record(self):

self = <webnotes.sessions.Session instance>, self.start_as_guest = <bound method Session.start_as_guest of <webnotes.sessions.Session instance>>

/var/www/html/erpnext/lib/webnotes/sessions.py in start_as_guest(self=<webnotes.sessions.Session instance>)

198 """all guests share the same 'Guest' session"""

199 webnotes.login_manager.login_as_guest()

200 self.start()

201

202 def update(self):

self = <webnotes.sessions.Session instance>, self.start = <bound method Session.start of <webnotes.sessions.Session instance>>

/var/www/html/erpnext/lib/webnotes/sessions.py in start(self=<webnotes.sessions.Session instance>)

100 self.data['data']['user'] = webnotes.login_manager.user

101 self.data['data']['session_ip'] = os.environ.get('REMOTE_ADDR')

102 self.data['data']['last_updated'] = webnotes.utils.now()

103 self.data['data']['session_expiry'] = self.get_expiry_period()

104 self.data['data']['session_country'] = get_geo_ip_country(os.environ.get('REMOTE_ADDR'))

self = <webnotes.sessions.Session instance>, self.data = {u'data': {u'session_ip': '127.0.0.1', u'user': u'Guest'}, u'user': u'Guest', u'sid': u'Guest'}, webnotes = <module 'webnotes' from '../lib/webnotes/__init__.pyc'>, webnotes.utils = <module 'webnotes.utils' from '../lib/webnotes/utils/__init__.pyc'>, webnotes.utils.now = <function now>

/var/www/html/erpnext/lib/webnotes/utils/__init__.py in now()

194 def now():

195 """return current datetime as yyyy-mm-dd hh:mm:ss"""

196 return now_datetime().strftime('%Y-%m-%d %H:%M:%S')

197

198 def nowdate():

global now_datetime = <function now_datetime>, ).strftime undefined

/var/www/html/erpnext/lib/webnotes/utils/__init__.py in now_datetime()

175 def now_datetime():

176 from datetime import datetime

177 return convert_utc_to_user_timezone(datetime.utcnow())

178

179 def get_user_time_zone():

global convert_utc_to_user_timezone = <function convert_utc_to_user_timezone>, datetime = <type 'datetime.datetime'>, datetime.utcnow = <built-in method utcnow of type object>

/var/www/html/erpnext/lib/webnotes/utils/__init__.py in convert_utc_to_user_timezone(utc_timestamp=datetime.datetime(2013, 8, 10, 11, 58, 13, 163605))

188

189 def convert_utc_to_user_timezone(utc_timestamp):

190 from pytz import timezone

191 utcnow = timezone('UTC').localize(utc_timestamp)

192 return utcnow.astimezone(timezone(get_user_time_zone()))

pytz undefined, timezone undefined

/usr/lib/python2.6/site-packages/pytz-2013b-py2.6.egg/pytz/__init__.py in ()

33

34 try:

35 from pkg_resources import resource_stream

36 except ImportError:

37 resource_stream = None

pkg_resources undefined, resource_stream undefined

/usr/lib/python2.6/site-packages/pkg_resources.py in ()

2673 # all distributions added to the working set in the future (e.g. by

2674 # calling ``require()``) will get activated as well.

2675 add_activation_listener(lambda dist: dist.activate())

2676 working_set.entries=[]; map(working_set.add_entry,sys.path) # match order

2677

add_activation_listener = None, dist undefined

/usr/lib/python2.6/site-packages/pkg_resources.py in subscribe(self=<pkg_resources.WorkingSet object>, callback=<function <lambda>>)

660 self.callbacks.append(callback)

661 for dist in self:

662 callback(dist)

663

664

callback = <function <lambda>>, dist = httplib2 0.8 (/usr/lib/python2.6/site-packages)

/usr/lib/python2.6/site-packages/pkg_resources.py in (dist=httplib2 0.8 (/usr/lib/python2.6/site-packages))

2673 # all distributions added to the working set in the future (e.g. by

2674 # calling ``require()``) will get activated as well.

2675 add_activation_listener(lambda dist: dist.activate())

2676 working_set.entries=[]; map(working_set.add_entry,sys.path) # match order

2677

global add_activation_listener = None, dist = httplib2 0.8 (/usr/lib/python2.6/site-packages), dist.activate = <bound method Distribution.activate of httplib2 0.8 (/usr/lib/python2.6/site-packages)>

/usr/lib/python2.6/site-packages/pkg_resources.py in activate(self=httplib2 0.8 (/usr/lib/python2.6/site-packages), path=['/var/www/html/erpnext/lib/public/html', '/usr/lib/python2.6/site-packages/pytz-2013b-py2.6.egg', '/usr/lib/python2.6/site-packages/Jinja2-2.7.1-py2.6.egg', '/usr/lib/python2.6/site-packages/markdown2-2.1.0-py2.6.egg', '/usr/lib/python2.6/site-packages/termcolor-1.1.0-py2.6.egg', '/usr/lib/python2.6/site-packages/pip-1.4.1-py2.6.egg', '/usr/lib/python26.zip', '/usr/lib/python2.6', '/usr/lib/python2.6/plat-linux2', '/usr/lib/python2.6/lib-tk', '/usr/lib/python2.6/lib-old', '/usr/lib/python2.6/lib-dynload', '/usr/lib/python2.6/site-packages', '/usr/lib/python2.6/site-packages/gst-0.10', '/usr/lib/python2.6/site-packages/gtk-2.0', '/usr/lib/python2.6/site-packages/setuptools-0.6c11-py2.6.egg-info', '/usr/lib/python2.6/site-packages/webkit-1.0', u'..', u'../lib', u'../app'])

2175 """Ensure distribution is importable on `path` (default=sys.path)"""

2176 if path is None: path = sys.path

2177 self.insert_on(path)

2178 if path is sys.path:

2179 fixup_namespace_packages(self.location)

self = httplib2 0.8 (/usr/lib/python2.6/site-packages), self.insert_on = <bound method Distribution.insert_on of httplib2 0.8 (/usr/lib/python2.6/site-packages)>, path = ['/var/www/html/erpnext/lib/public/html', '/usr/lib/python2.6/site-packages/pytz-2013b-py2.6.egg', '/usr/lib/python2.6/site-packages/Jinja2-2.7.1-py2.6.egg', '/usr/lib/python2.6/site-packages/markdown2-2.1.0-py2.6.egg', '/usr/lib/python2.6/site-packages/termcolor-1.1.0-py2.6.egg', '/usr/lib/python2.6/site-packages/pip-1.4.1-py2.6.egg', '/usr/lib/python26.zip', '/usr/lib/python2.6', '/usr/lib/python2.6/plat-linux2', '/usr/lib/python2.6/lib-tk', '/usr/lib/python2.6/lib-old', '/usr/lib/python2.6/lib-dynload', '/usr/lib/python2.6/site-packages', '/usr/lib/python2.6/site-packages/gst-0.10', '/usr/lib/python2.6/site-packages/gtk-2.0', '/usr/lib/python2.6/site-packages/setuptools-0.6c11-py2.6.egg-info', '/usr/lib/python2.6/site-packages/webkit-1.0', u'..', u'../lib', u'../app']

/usr/lib/python2.6/site-packages/pkg_resources.py in insert_on(self=httplib2 0.8 (/usr/lib/python2.6/site-packages), path=['/var/www/html/erpnext/lib/public/html', '/usr/lib/python2.6/site-packages/pytz-2013b-py2.6.egg', '/usr/lib/python2.6/site-packages/Jinja2-2.7.1-py2.6.egg', '/usr/lib/python2.6/site-packages/markdown2-2.1.0-py2.6.egg', '/usr/lib/python2.6/site-packages/termcolor-1.1.0-py2.6.egg', '/usr/lib/python2.6/site-packages/pip-1.4.1-py2.6.egg', '/usr/lib/python26.zip', '/usr/lib/python2.6', '/usr/lib/python2.6/plat-linux2', '/usr/lib/python2.6/lib-tk', '/usr/lib/python2.6/lib-old', '/usr/lib/python2.6/lib-dynload', '/usr/lib/python2.6/site-packages', '/usr/lib/python2.6/site-packages/gst-0.10', '/usr/lib/python2.6/site-packages/gtk-2.0', '/usr/lib/python2.6/site-packages/setuptools-0.6c11-py2.6.egg-info', '/usr/lib/python2.6/site-packages/webkit-1.0', u'..', u'../lib', u'../app'], loc='/usr/lib/python2.6/site-packages')

2282

2283 if path is sys.path:

2284 self.check_version_conflict()

2285

2286 nloc = _normalize_cached(loc)

self = httplib2 0.8 (/usr/lib/python2.6/site-packages), self.check_version_conflict = <bound method Distribution.check_version_conflic... httplib2 0.8 (/usr/lib/python2.6/site-packages)>

/usr/lib/python2.6/site-packages/pkg_resources.py in check_version_conflict(self=httplib2 0.8 (/usr/lib/python2.6/site-packages))

2321 nsp = dict.fromkeys(self._get_metadata('namespace_packages.txt'))

2322 loc = normalize_path(self.location)

2323 for modname in self._get_metadata('top_level.txt'):

2324 if (modname not in sys.modules or modname in nsp

2325 or modname in _namespace_packages

modname undefined, self = httplib2 0.8 (/usr/lib/python2.6/site-packages), self._get_metadata = <bound method Distribution._get_metadata of httplib2 0.8 (/usr/lib/python2.6/site-packages)>

/usr/lib/python2.6/site-packages/pkg_resources.py in _get_metadata(self=httplib2 0.8 (/usr/lib/python2.6/site-packages), name='top_level.txt')

2169 def _get_metadata(self,name):

2170 if self.has_metadata(name):

2171 for line in self.get_metadata_lines(name):

2172 yield line

2173

line undefined, self = httplib2 0.8 (/usr/lib/python2.6/site-packages), self.get_metadata_lines = <bound method PathMetadata.get_metadata_lines of <pkg_resources.PathMetadata instance>>, name = 'top_level.txt'

/usr/lib/python2.6/site-packages/pkg_resources.py in get_metadata_lines(self=<pkg_resources.PathMetadata instance>, name='top_level.txt')

1166

1167 def get_metadata_lines(self, name):

1168 return yield_lines(self.get_metadata(name))

1169

1170 def resource_isdir(self,resource_name):

global yield_lines = None, self = <pkg_resources.PathMetadata instance>, self.get_metadata = <bound method PathMetadata.get_metadata of <pkg_resources.PathMetadata instance>>, name = 'top_level.txt'

/usr/lib/python2.6/site-packages/pkg_resources.py in get_metadata(self=<pkg_resources.PathMetadata instance>, name='top_level.txt')

1158 if not self.egg_info:

1159 return ""

1160 return self._get(self._fn(self.egg_info,name))

1161 else:

1162 def get_metadata(self, name):

self = <pkg_resources.PathMetadata instance>, self._get = <bound method PathMetadata._get of <pkg_resources.PathMetadata instance>>, self._fn = <bound method PathMetadata._fn of <pkg_resources.PathMetadata instance>>, self.egg_info = '/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info', name = 'top_level.txt'

/usr/lib/python2.6/site-packages/pkg_resources.py in _get(self=<pkg_resources.PathMetadata instance>, path='/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt')

1273

1274 def _get(self, path):

1275 stream = open(path, 'rb')

1276 try:

1277 return stream.read()

stream undefined, builtin open = <built-in function open>, path = '/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt'

<type 'exceptions.IOError'>: [Errno 13] Permission denied: '/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt'
args = (13, 'Permission denied')
errno = 13
filename = '/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt'
message = ''
strerror = 'Permission denied'

--
Warm Regards
Prasad

–

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system · August 10, 2013, 12:28pm

Give read permission to:

/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

-Anand.

On 10-Aug-2013, at 5:32 PM, Prasad Bandale <pr...@gmail.com> wrote:

/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

–

Note:

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We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email
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prasad_mailbox · August 11, 2013, 8:29am

Dear Anand
/httplib2-0.8-py2.6.egg-info/top_level.txt
does not exist. How to install it.

--
Prasad

On Sat, Aug 10, 2013 at 5:58 PM, Anand Doshi <an…@iwebnotes.com> wrote:

Give read permission to:
/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

-Anand.

On 10-Aug-2013, at 5:32 PM, Prasad Bandale <pr...@gmail.com> wrote:

/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

–

Note:

If you are posting an issue,

We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.

Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email

For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.

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Note:

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We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email
For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.

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prasad_mailbox · August 11, 2013, 9:07am

Dear Anand
After giving Read Permission, it is showing same error.

Prasad

On Sun, Aug 11, 2013 at 1:59 PM, Prasad Bandale <pr…@gmail.com> wrote:

Dear Anand
/httplib2-0.8-py2.6.egg-info/top_level.txt
does not exist. How to install it.

--
Prasad

On Sat, Aug 10, 2013 at 5:58 PM, Anand Doshi <an...@iwebnotes.com> wrote:

Give read permission to:
/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

-Anand.

On 10-Aug-2013, at 5:32 PM, Prasad Bandale <pr...@gmail.com> wrote:

/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

–

Note:

If you are posting an issue,

We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.

Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email

For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.

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Note:

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We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email
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rmehta · August 11, 2013, 9:41am

Prasad,

Please use stackoverflow or some other forum to debug your python setup errors.

thanks,

Rushabh

W: https://erpnext.com

T: @rushabh_mehta

On 11-Aug-2013, at 2:37 PM, Prasad Bandale <pr...@gmail.com> wrote:

Dear Anand
After giving Read Permission, it is showing same error.

Prasad

On Sun, Aug 11, 2013 at 1:59 PM, Prasad Bandale <pr…@gmail.com> wrote:

Dear Anand
/httplib2-0.8-py2.6.egg-info/top_level.txt
does not exist. How to install it.

--
Prasad

On Sat, Aug 10, 2013 at 5:58 PM, Anand Doshi <an...@iwebnotes.com> wrote:

Give read permission to:
/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

-Anand.

On 10-Aug-2013, at 5:32 PM, Prasad Bandale <pr...@gmail.com> wrote:

/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

–

Note:

If you are posting an issue,

We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.

Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email

For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.

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Note:

If you are posting an issue,

We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.

Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email

For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.

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–

Note:

If you are posting an issue,

We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email
For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.

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prasad_mailbox · August 11, 2013, 9:51am

Dear Rushabh
Older version of ERPNext is running fine on the same machine. New version is having error after installation.

--
Prasad

On Sun, Aug 11, 2013 at 3:11 PM, Rushabh Mehta <rm…@gmail.com> wrote:

Prasad,

Please use stackoverflow or some other forum to debug your python setup errors.

thanks,

Rushabh

W: https://erpnext.com

T: @rushabh_mehta

On 11-Aug-2013, at 2:37 PM, Prasad Bandale <pr...@gmail.com> wrote:

Dear Anand

After giving Read Permission, it is showing same error.

Prasad

On Sun, Aug 11, 2013 at 1:59 PM, Prasad Bandale <pr…@gmail.com> wrote:

Dear Anand
/httplib2-0.8-py2.6.egg-info/top_level.txt
does not exist. How to install it.

--
Prasad

On Sat, Aug 10, 2013 at 5:58 PM, Anand Doshi <an...@iwebnotes.com> wrote:

Give read permission to:
/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

-Anand.

On 10-Aug-2013, at 5:32 PM, Prasad Bandale <pr...@gmail.com> wrote:

/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

–

Note:

If you are posting an issue,

We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.

Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email

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shubhamgupta123 · August 11, 2013, 10:10am

Dear Prasad,

I was getting the same error post installation using the installer.

(From my earlier post on this forum)

<type 'exceptions.IOError'>: [Errno 13] Permission denied: '/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt'

      args = (13, 'Permission denied')
      errno = 13
      filename = '/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt'
      message = ''
      strerror = 'Permission denied

Fixed it by changing file permissions from to -rw-r----- to -rw-r--r-- i.e. added Read permission to Others.

Same error also showed for google_api_python_client-1.1-py2.6.egg-info/ package and fixed the same way.

Do you have access to file manager or some tool like that. If not, you will have to use command line to navigate to the exact folder and change the permissions as described, i.e. added Read permission to Others. [I am new to Linux so no idea about that, but Google is your friend :-) ]

Hope this helps.

Regards,

Shubham

On Sunday, 11 August 2013 15:21:24 UTC+5:30, Prasad Bandale wrote:

Dear Rushabh
Older version of ERPNext is running fine on the same machine. New version is having error after installation.

--
Prasad

On Sun, Aug 11, 2013 at 3:11 PM, Rushabh Mehta <rm…@gmail.com> wrote:

Prasad,

Please use stackoverflow or some other forum to debug your python setup errors.

thanks,

Rushabh

W: https://erpnext.com

T: @rushabh_mehta

On 11-Aug-2013, at 2:37 PM, Prasad Bandale <pr...@gmail.com> wrote:

Dear Anand

After giving Read Permission, it is showing same error.

Prasad

On Sun, Aug 11, 2013 at 1:59 PM, Prasad Bandale <pr…@gmail.com> wrote:

Dear Anand
/httplib2-0.8-py2.6.egg-info/top_level.txt
does not exist. How to install it.

--
Prasad

On Sat, Aug 10, 2013 at 5:58 PM, Anand Doshi <an...@iwebnotes.com> wrote:

Give read permission to:
/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

-Anand.

On 10-Aug-2013, at 5:32 PM, Prasad Bandale <pr...@gmail.com> wrote:

/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

–

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system · August 12, 2013, 5:22am

Hi Prasad and Shubham,

Can you post the output of "uname -a" and the distro you are using? I would like to solve this issue once and for all and I need a setup similar to yours to replicate this issue.

Thanks,

Anand.

On 11-Aug-2013, at 3:40 PM, Shubham Gupta <sh...@gmail.com> wrote:

Dear Prasad,

I was getting the same error post installation using the installer.

(From my earlier post on this forum)
<type 'exceptions.IOError'>: [Errno 13] Permission denied: '/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt'
      args = (13, 'Permission denied')
      errno = 13
      filename = '/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt'
      message = ''
      strerror = 'Permission denied

Fixed it by changing file permissions from to -rw-r----- to -rw-r--r-- i.e. added Read permission to Others.

Same error also showed for google_api_python_client-1.1-py2.6.egg-info/ package and fixed the same way.

Do you have access to file manager or some tool like that. If not, you will have to use command line to navigate to the exact folder and change the permissions as described, i.e. added Read permission to Others. [I am new to Linux so no idea about that, but Google is your friend :-) ]

Hope this helps.

Regards,
Shubham

On Sunday, 11 August 2013 15:21:24 UTC+5:30, Prasad Bandale wrote:
Dear Rushabh
Older version of ERPNext is running fine on the same machine. New version is having error after installation.

--
Prasad

On Sun, Aug 11, 2013 at 3:11 PM, Rushabh Mehta <rm…@gmail.com> wrote:

Prasad,

Please use stackoverflow or some other forum to debug your python setup errors.

thanks,

Rushabh

W: https://erpnext.com

T: @rushabh_mehta

On 11-Aug-2013, at 2:37 PM, Prasad Bandale <pr...@gmail.com> wrote:

Dear Anand

After giving Read Permission, it is showing same error.

Prasad

On Sun, Aug 11, 2013 at 1:59 PM, Prasad Bandale <pr…@gmail.com> wrote:

Dear Anand
/httplib2-0.8-py2.6.egg-info/top_level.txt
does not exist. How to install it.

--
Prasad

On Sat, Aug 10, 2013 at 5:58 PM, Anand Doshi <an...@iwebnotes.com> wrote:

Give read permission to:
/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

-Anand.

On 10-Aug-2013, at 5:32 PM, Prasad Bandale <pr...@gmail.com> wrote:

/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

–

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For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.

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prasad_mailbox · August 12, 2013, 6:35am

Hi Anand

Output of uname -a & version is as follows

Linux localhost.localdomain 2.6.32-358.el6.i686 #1 SMP Thu Feb 21 21:50:49 UTC 2
CentOS 6.4

--
Prasad

On Mon, Aug 12, 2013 at 10:52 AM, Anand Doshi <an…@iwebnotes.com> wrote:

Hi Prasad and Shubham,

Can you post the output of "uname -a" and the distro you are using? I would like to solve this issue once and for all and I need a setup similar to yours to replicate this issue.

Thanks,
Anand.

On 11-Aug-2013, at 3:40 PM, Shubham Gupta <sh...@gmail.com> wrote:

Dear Prasad,

I was getting the same error post installation using the installer.

(From my earlier post on this forum)
<type 'exceptions.IOError'>: [Errno 13] Permission denied: '/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt'

args = (13, 'Permission denied')

errno = 13

filename = '/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt'

message = ''

strerror = 'Permission denied

Fixed it by changing file permissions from to -rw-r----- to -rw-r--r-- i.e. added Read permission to Others.

Same error also showed for google_api_python_client-1.1-py2.6.egg-info/ package and fixed the same way.

Do you have access to file manager or some tool like that. If not, you will have to use command line to navigate to the exact folder and change the permissions as described, i.e. added Read permission to Others. [I am new to Linux so no idea about that, but Google is your friend :-) ]

Hope this helps.

Regards,
Shubham

On Sunday, 11 August 2013 15:21:24 UTC+5:30, Prasad Bandale wrote:
Dear Rushabh

Older version of ERPNext is running fine on the same machine. New version is having error after installation.

–
Prasad

On Sun, Aug 11, 2013 at 3:11 PM, Rushabh Mehta <rm…@gmail.com> wrote:

Prasad,

Please use stackoverflow or some other forum to debug your python setup errors.

thanks,

Rushabh

W: https://erpnext.com

T: @rushabh_mehta

On 11-Aug-2013, at 2:37 PM, Prasad Bandale <pr...@gmail.com> wrote:

Dear Anand

After giving Read Permission, it is showing same error.

Prasad

On Sun, Aug 11, 2013 at 1:59 PM, Prasad Bandale <pr…@gmail.com> wrote:

Dear Anand
/httplib2-0.8-py2.6.egg-info/top_level.txt
does not exist. How to install it.

--
Prasad

On Sat, Aug 10, 2013 at 5:58 PM, Anand Doshi <an...@iwebnotes.com> wrote:

Give read permission to:
/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

-Anand.

On 10-Aug-2013, at 5:32 PM, Prasad Bandale <pr...@gmail.com> wrote:

/usr/lib/python2.6/site-packages/httplib2-0.8-py2.6.egg-info/top_level.txt

–

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For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.

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