how do you link the tickets back to
the client. Please help
Hi Christopher,
What do you mean by link back to client? It is a bit vague.
Can you elaborate? Please give examples too.
-Anand.
On 22-Aug-2013, at 12:24 PM, Christopher Maluleka <ch...@gmail.com> wrote:
how do you link the tickets back to the client. Please help
If we open the ticket and assign it to the client we cant find the ticket under the client name.
You can see all support tickets for a customer, from "Support Ticket List" and filtering on customer.
On 22-Aug-2013, at 12:40 PM, Christopher Maluleka wrote:
If we open the ticket and assign it to the client we cant find the ticket under the client name.