This error where create frappe new-site

Traceback (most recent call last):
File “/usr/lib/python3.8/runpy.py”, line 194, in _run_module_as_main
return _run_code(code, main_globals, None,
File “/usr/lib/python3.8/runpy.py”, line 87, in _run_code
exec(code, run_globals)
File “/home/osamagoda/frappe-bench/apps/frappe/frappe/utils/bench_helper.py”, line 104, in
main()
File “/home/osamagoda/frappe-bench/apps/frappe/frappe/utils/bench_helper.py”, line 19, in main
click.Group(commands=commands)(prog_name=‘bench’)
File “/home/osamagoda/frappe-bench/env/lib/python3.8/site-packages/click/core.py”, line 829, in call
return self.main(*args, **kwargs)
File “/home/osamagoda/frappe-bench/env/lib/python3.8/site-packages/click/core.py”, line 782, in main
rv = self.invoke(ctx)
File “/home/osamagoda/frappe-bench/env/lib/python3.8/site-packages/click/core.py”, line 1259, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
File “/home/osamagoda/frappe-bench/env/lib/python3.8/site-packages/click/core.py”, line 1259, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
File “/home/osamagoda/frappe-bench/env/lib/python3.8/site-packages/click/core.py”, line 1066, in invoke
return ctx.invoke(self.callback, **ctx.params)
File “/home/osamagoda/frappe-bench/env/lib/python3.8/site-packages/click/core.py”, line 610, in invoke
return callback(*args, **kwargs)
File “/home/osamagoda/frappe-bench/apps/frappe/frappe/commands/site.py”, line 38, in new_site
_new_site(db_name, site, mariadb_root_username=mariadb_root_username,
File “/home/osamagoda/frappe-bench/apps/frappe/frappe/installer.py”, line 61, in _new_site
install_db(
File “/home/osamagoda/frappe-bench/apps/frappe/frappe/installer.py”, line 108, in install_db
setup_database(force, source_sql, verbose, no_mariadb_socket)
File “/home/osamagoda/frappe-bench/apps/frappe/frappe/database/init.py”, line 16, in setup_database
return frappe.database.mariadb.setup_db.setup_database(force, source_sql, verbose, no_mariadb_socket=no_mariadb_socket)
File “/home/osamagoda/frappe-bench/apps/frappe/frappe/database/mariadb/setup_db.py”, line 39, in setup_database
if force or (db_name not in dbman.get_database_list()):
File “/home/osamagoda/frappe-bench/apps/frappe/frappe/database/db_manager.py”, line 60, in get_database_list
return [d[0] for d in self.db.sql(“SHOW DATABASES”)]
File “/home/osamagoda/frappe-bench/apps/frappe/frappe/database/database.py”, line 123, in sql
self.connect()
File “/home/osamagoda/frappe-bench/apps/frappe/frappe/database/database.py”, line 75, in connect
self._conn = self.get_connection()
File “/home/osamagoda/frappe-bench/apps/frappe/frappe/database/mariadb/database.py”, line 74, in get_connection
conn = pymysql.connect(
File “/home/osamagoda/frappe-bench/env/lib/python3.8/site-packages/pymysql/connections.py”, line 353, in init
self.connect()
File “/home/osamagoda/frappe-bench/env/lib/python3.8/site-packages/pymysql/connections.py”, line 633, in connect
self._request_authentication()
File “/home/osamagoda/frappe-bench/env/lib/python3.8/site-packages/pymysql/connections.py”, line 907, in _request_authentication
auth_packet = self._read_packet()
File “/home/osamagoda/frappe-bench/env/lib/python3.8/site-packages/pymysql/connections.py”, line 725, in _read_packet
packet.raise_for_error()
File “/home/osamagoda/frappe-bench/env/lib/python3.8/site-packages/pymysql/protocol.py”, line 221, in raise_for_error
err.raise_mysql_exception(self._data)
File “/home/osamagoda/frappe-bench/env/lib/python3.8/site-packages/pymysql/err.py”, line 143, in raise_mysql_exception
raise errorclass(errno, errval)
pymysql.err.OperationalError: (1698, “Access denied for user ‘root’@‘localhost’”)

Hi,

May we know what the command was that was used to produce the error message? Also the output of: whoami , in a terminal.

bench new-site library.test

After using this steps
https://frappeframework.com/docs/v13/user/en/tutorial/create-a-site

A post with similar problem was solved by resetting password:

https://discuss.erpnext.com/t/error-while-creating-a-new-site-on-ubuntu-20-04/71965/3