Hi
Already set the Tax id for the Customer before itslef , but not showing in SO and invoice created new, in same format old invoices and sales order print out , tax id is showing .
what will be the cause.
Kindly assist , very urgent
Hi
Already set the Tax id for the Customer before itslef , but not showing in SO and invoice created new, in same format old invoices and sales order print out , tax id is showing .
what will be the cause.
Kindly assist , very urgent
Check in those documents (SO and Sales Invoice - the new ones if the Tax ID is getting populated. If yes (though unlikely), there is a problem with your print format.
If no, just go to the two documents Setup>Customize Form and go to the Tax ID field and check the options. There could be something missing in the Fetch From section of the DocType - like customer.tax_id. Try adding it and make a new document and see if the Tax ID value is getting fetched.
Or maybe you had a custom script that used to fetch the Tax ID from the Customer Master. In which case please get the custom script to work again.
Hope this helps.
Thanks
Jay
Thank @JayRam for your valuable reply. In the same print format previous SO and Invoices , TAX ID is populating for the same customer.
Tax Id is populating in the document type without any fail, this issue is happening for 2 customers for now ,.
kindly advise
See this screen. Setup>Customize Form>Sales Invoice>Tax ID.
See what’s on your system. Try putting customer.tax_id in the Fetch from area. If that doesn’t work, remove it and save the form again. Maybe you had a custom script that was fetching it. Search for custom script and try and make it work for you.
Hope this helps.
Thanks
Thanks
Jay
Yes this works on previous versions, instead of customer.tax_id, use party_name.tax_id
Hope this works
Note: Remove any custom script related to fetching tax_id
Try party_name.tax_id
Did you fix this issue? we are running into the same issue. i have tried all the suggestions here but nothing worked.