I am using ERPNext version 11 and hosted on a GCP server. ERPNext suddenly got unavailable while I was accessing it.
- When I type the domain name it doesn’t show anything on the browser.
- I can ping the IP
- Command ‘sudo supervisorctl status’ shows that all the services are running
- Restarted all the services but still the site doesn’t load on browser.
- Restarted the instance using ‘sudo reboot’ and site became available.
–CPU Utilizations is below 10%
–Following is what I could see before it was restarted and could someone please help me diagnose the issue?
[sudo] password for frappe: frappe-bench-redis:frappe-bench-redis-cache RUNNING pid 976, uptime 12 days, 11:50:06 frappe-bench-redis:frappe-bench-redis-queue RUNNING pid 975, uptime 12 days, 11:50:06 frappe-bench-redis:frappe-bench-redis-socketio RUNNING pid 977, uptime 12 days, 11:50:06 frappe-bench-web:frappe-bench-frappe-web RUNNING pid 29034, uptime 3 days, 9:29:32 frappe-bench-web:frappe-bench-node-socketio RUNNING pid 29035, uptime 3 days, 9:29:32 frappe-bench-workers:frappe-bench-frappe-default-worker-0 RUNNING pid 29023, uptime 3 days, 9:29:33 frappe-bench-workers:frappe-bench-frappe-long-worker-0 RUNNING pid 29024, uptime 3 days, 9:29:33 frappe-bench-workers:frappe-bench-frappe-schedule RUNNING pid 29022, uptime 3 days, 9:29:33 frappe-bench-workers:frappe-bench-frappe-short-worker-0 RUNNING pid 29025, uptime 3 days, 9:29 ```