Server Error when printing cheque from Journal Entry screen

ERPNext
1

I am new to ERPNext… When printing cheque from the Journal Entry screen… Server error is prompting as follows:

Traceback (most recent call last):
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/app.py”, line 65, in application
response = frappe.api.handle()
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/api.py”, line 53, in handle
return frappe.handler.handle()
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/handler.py”, line 22, in handle
data = execute_cmd(cmd)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/handler.py”, line 53, in execute_cmd
return frappe.call(method, **frappe.form_dict)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/init.py”, line 923, in call
return fn(*args, **newargs)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/utils/print_format.py”, line 28, in download_multi_pdf
output = frappe.get_print(doctype, ss, format, as_pdf = True, output = output)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/init.py”, line 1232, in get_print
return get_pdf(html, output = output)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/utils/pdf.py”, line 17, in get_pdf
pdfkit.from_string(html, fname, options=options or {})
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/env/src/pdfkit/pdfkit/api.py”, line 66, in from_string
configuration=configuration)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/env/src/pdfkit/pdfkit/pdfkit.py”, line 38, in init
self.configuration = (Configuration() if configuration is None
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/env/src/pdfkit/pdfkit/configuration.py”, line 27, in init
‘Installing wkhtmltopdf · JazzCore/python-pdfkit Wiki · GitHub’ % self.wkhtmltopdf)
IOError: No wkhtmltopdf executable found: “”
If this file exists please check that this process can read it. Otherwise please install wkhtmltopdf - Installing wkhtmltopdf · JazzCore/python-pdfkit Wiki · GitHub

Can someone please advise on above error?

2

Seems like a damaged installation, have you tried to run/re-run a bench update?

3

@trentmu I believe the company who is hosting the application will have to install wkhtmltopdf. We will inform them accordingly.
You have also mentioned about run/re-run a bench update? Can you please clarify if as a user I can perform this procedure or is it still the company hosting the application who shall do that?

Thanks in Advance.

4

If they have to do the install, then it is most likely that you don’t/won’t be able to run the update without their help, but I would guess that you should have access to both install & update functionality on your system (it’s yours!).
Maybe host at ERPNext?