Responding to Issues

Needing assistance with the Support module. If I am logged in as Administrator and respond to an “Issue”, it will allow me to select the email address I want to send from. If I am logged in with my user id (same permissions as Administrator) it does not allow me to select the email address to send from.

After more toying around, found the solution:

Users > User > Select User to edit > Scoll down and select expand “Email” > Under “User Emails” click “Add Row” > In the “Email Account” section, select the email address you wish to add as a ‘Send From’ address.