Remove all communication records

ipmurali · February 22, 2017, 10:32pm

Hi Team…
How can we remove all communication records?
Deleted all Open records…but Linked and Closed could not delete.

Thanks…

umair · February 23, 2017, 5:44am

Hello,

To be able to delete a linked record, you should first cancel a document that communication is linked to.

ipmurali · February 26, 2017, 8:35pm

Thanks Umair…
Is there a way to remove all communication records (delete auto-generated comments)

umair · February 27, 2017, 5:19am

Hello,

This feature is not available for now. Communications and comments are generally linked to the Doctype. You should try delete communication from the Communication List.