Reasons for inability to download any data import templates

1

Unable to download any data import templates.
No action happens on click of ‘Download Template’ button.

I do seem to have the necessary permissions . V13

2

Which doctype are you trying to download via the data import tool? Check in role permissions manager if you have the right to data import that doctype.

3

Irrespective of doctype …this error is observed … on clicking Download template

FileNotFoundError: [Errno 2] No such file or directory: ‘./assets/js/data_import_tools.min.js’

Are template files available by default after installation ?
… …

4

It’s possibly an incomplete installation.

Try running:

cd ${YOUR BENCH DIRECTORY}
bench --site ${YOUR SITE NAME} migrate 
bench --site ${YOUR SITE NAME} clear-cache

(Note: In my experience, the site must be up and running or migrate can fail)

If that does not help, there are more in depth upgrade and reload commands I haven’t used recently.