Problem on Data import for module "Support"

Hi

When I do data import for module support. ( which is import issues from excel file.)
I can import those rows in excel to system successfully except the value of column called status remarked to Open at all. ( They are Hold, Close, etc originally. )


The import log shows nothing except success, no warning or error messages.
image

My erpnext version is 12.6.0 ubuntu 18.04LTS

I tested with other forms like item, one of column called “Default Material Request Type” is the select column which is similar like the status of form issue, there is no such problem, I can import the value of that column with specific and I also can update.

when I do update column status with form issue, system say success, but the log shows action ignored actually.


So i guess it may be the bug.

Please advise.
Thanks.