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Traceback (most recent call last):
File “/usr/local/bin/bench”, line 11, in
load_entry_point(‘bench’, ‘console_scripts’, ‘bench’)()
File “/home/frappe/.local/lib/python3.6/site-packages/bench/cli.py”, line 41, in cli
bench_command()
File “/usr/local/lib/python3.6/dist-packages/click/core.py”, line 764, in call
return self.main(*args, **kwargs)
File “/usr/local/lib/python3.6/dist-packages/click/core.py”, line 717, in main
rv = self.invoke(ctx)
File “/usr/local/lib/python3.6/dist-packages/click/core.py”, line 1137, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
File “/usr/local/lib/python3.6/dist-packages/click/core.py”, line 956, in invoke
return ctx.invoke(self.callback, **ctx.params)
File “/usr/local/lib/python3.6/dist-packages/click/core.py”, line 555, in invoke
return callback(*args, **kwargs)
File “/home/frappe/.local/lib/python3.6/site-packages/bench/commands/update.py”, line 25, in update
update(pull=pull, patch=patch, build=build, requirements=requirements, restart_supervisor=restart_supervisor, restart_systemd=restart_systemd, backup=not no_backup, force=force, reset=reset)
File “/home/frappe/.local/lib/python3.6/site-packages/bench/utils.py”, line 213, in update
restart_supervisor_processes(bench_path=bench_path)
File “/home/frappe/.local/lib/python3.6/site-packages/bench/utils.py”, line 519, in restart_supervisor_processes
supervisor_status = subprocess.check_output([‘sudo’, ‘supervisorctl’, ‘status’], cwd=bench_path)
File “/usr/lib/python3.6/subprocess.py”, line 356, in check_output
**kwargs).stdout
File “/usr/lib/python3.6/subprocess.py”, line 438, in run
output=stdout, stderr=stderr)
subprocess.CalledProcessError: Command ‘[‘sudo’, ‘supervisorctl’, ‘status’]’ returned non-zero exit status 4.
I see this error when trying to run bench update --patch and bench restart
What do you get when you run this:
frappe@frappe-bench:~/frappe-bench$ sudo supervisorctl status all
An orphan process perhaps prevents the restart from succeeding, so you may need to kill it manually. After sudo supervisorctl stop all expect to see this:
frappe@ubuntu:~/frappe-bench$ sudo supervisorctl status all
frappe-bench-redis:frappe-bench-redis-cache STOPPED May 31 07:43 AM
frappe-bench-redis:frappe-bench-redis-queue STOPPED May 31 07:43 AM
frappe-bench-redis:frappe-bench-redis-socketio STOPPED May 31 07:43 AM
frappe-bench-web:frappe-bench-frappe-web STOPPED May 31 07:43 AM
frappe-bench-web:frappe-bench-node-socketio STOPPED May 31 07:43 AM
frappe-bench-workers:frappe-bench-frappe-default-worker-0 STOPPED May 31 07:43 AM
frappe-bench-workers:frappe-bench-frappe-long-worker-0 STOPPED May 31 07:43 AM
frappe-bench-workers:frappe-bench-frappe-schedule STOPPED May 31 07:43 AM
frappe-bench-workers:frappe-bench-frappe-short-worker-0 STOPPED May 31 07:43 AM
Then what processes does this report, something like this say:
frappe@ubuntu:~/frappe-bench$ sudo netstat -tlnp
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 0.0.0.0:51945 0.0.0.0:* LISTEN 1294/rpc.mountd
tcp 0 0 0.0.0.0:3306 0.0.0.0:* LISTEN 1710/mysqld
tcp 0 0 127.0.0.1:6379 0.0.0.0:* LISTEN 3016/redis-server 1
tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN 1275/rpcbind
tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN 3176/nginx -g daemo
tcp 0 0 0.0.0.0:53 0.0.0.0:* LISTEN 968/dnsmasq
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 1282/sshd
tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN 2327/master
tcp 0 0 0.0.0.0:443 0.0.0.0:* LISTEN 3176/nginx -g daemo
tcp 0 0 0.0.0.0:53308 0.0.0.0:* LISTEN 1294/rpc.mountd
tcp 0 0 0.0.0.0:2049 0.0.0.0:* LISTEN -
tcp 0 0 0.0.0.0:45156 0.0.0.0:* LISTEN -
tcp 0 0 0.0.0.0:44071 0.0.0.0:* LISTEN 1294/rpc.mountd
tcp6 0 0 :::41357 :::* LISTEN -
tcp6 0 0 :::39918 :::* LISTEN 1294/rpc.mountd
tcp6 0 0 :::111 :::* LISTEN 1275/rpcbind
tcp6 0 0 :::53 :::* LISTEN 968/dnsmasq
tcp6 0 0 :::22 :::* LISTEN 1282/sshd
tcp6 0 0 :::42903 :::* LISTEN 1294/rpc.mountd
tcp6 0 0 :::25 :::* LISTEN 2327/master
tcp6 0 0 :::32799 :::* LISTEN 1294/rpc.mountd
tcp6 0 0 :::2049 :::* LISTEN -
The above is from my distro:
frappe@ubuntu:~/frappe-bench$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.6 LTS
Release: 16.04
Codename: xenial
To run bench start may give you clues too.
Maybe rerun the update a few more times…
frappe@hro:~/frappe-bench$ sudo supervisorctl status all
unix:///var/run/supervisor.sock refused connection
frappe@hro:~/frappe-bench$
This helps -
A web search on this will land you lots to try.
Let us know what you determine or learn in your case thanks!