POS Duplicated sales invoice under the same offline pos name

Hi @wale,

Just search for cache and check the settings in browser options

@rohit_w

Trust you are doing very well…I seem to be encountering this issue on duplicate sales invoice currently on my site. this just an screenshot out of many occurrence. Will appreciate your swift support on this
image

And this transaction carries same Posting time

which version ?

Is on V10. 1.52

i still working to fix it but we noticed that this duplicates only appears at rush hours

@Bassam_Mamdouh it happens to you too?

What are your conditions of operations?

Do you have multiple PoS users at the same time?

Hello @rohit_w @Bassam_Mamdouh

We have resolved the issue of duplicated items by making offline pos name unique…but we still get .missing PoS invoices at least 1 out of every 100 invoices issues per day.

What possible solution can we adopt. ? We print out the pos invoices and when compared with ERPNext sales invoices is when we see the missing ERPNext invoices.

This is critical

yes the dublicates has no solution but making the pos name unique, but for the missing invoices we solved it by adjusting some functions in the pos files but to be honest we made that change in v10 and tested and confirmed that there is no missing invoices but we still did not applied that edit to v11.

Hi @Bassam_Mamdouh thanks for the update.

What functions did you adjust in pos files ? If you tell me I can have my guys do same for v11

Thanks for the response

@Bassam_Mamdouh

Knock knock

@Bassam_Mamdouh

Would really love an insight into what you tweaked towards eliminating the missing invoices issue.

It’s a big headache for me at the moment

we are reviewing the latest version of pos nowadays , and will post a pull request for fixing the issue in the main repository until then will share the current solution with you later when i’m by my laptop.

I’m very sorry for the late response

Thank you

Much appreciated

Hello @Bassam_Mamdouh

If you are very busy, just a hint of where the problem is coming from will be appreciated.

Under a lot of pressure to resolve this issue