Permissions for Support Priority

[kernelmalta]

User ***** does not have doctype access via role permission for document Support Settings

any idea how to circumvent this, I want our organisation support team full access to the support ecosystems

[michelle]

Hi,

Go to Role Permissions Manager, select doctype as “Support Settings”. By default, the system manager has access to this doctype. To give access to users having other roles, click on add a new rule and give permission to the Support team (role).

Hope this helps.

[kernelmalta]

Thanks