Hi,
I created a sales invoice and sent it to the customer.
There was a mistake on the invoice so I made a credit note on that invoice for a part of the invoice.
Now the customer has paid the invoice - credit note amount.
How do I correctly fill in the payment?
The amounts in the payment form are very strange as well.
Initial invoice: € 2,471.16
Credit note: € 67.76
Paid amount: € 2,403.40
Amounts in the payment:
Total amount: € 2,471.16 (where is the credit note taken into account?)
Outstanding: € 2,538.92 (why does he add the invoice and the credit note amounts?)
Allocated: € 2,538.92 (?)
Could somebody help me see the logic here?
And explain to me what the intended flow should be to input the payment?
Thanks in advance.