Payment Entry not shows any Links to GL Entry

ERPNext
1

Hello,

I am trying to delete an canceled payment entry, but it always show “Cannot delete or cancel because this payment is linked to GL Entry”
Then i check the GL Entry, but it shows no links again.

Already clear cache and website cache, but it doesn’t help.

Anyone is facing same issue?

I am using Frappe 13.0.1, Erpnext 13.0

2

Check:

https://docs.erpnext.com/docs/user/manual/en/accounts/articles/immutable-ledger-in-erpnext

3

Got it. Thanks @kennethsequeira

4

@kennethsequeira I come back here with another concern.

I understand it’s unable to delete the cancelled payment or invoice, but it’s now showing mess with a lot of cancelled item (in red), almost human mistake during input and correction.

Is that possible to hide these canceled item instead of deleting it completely? so we can refer it later if needed.

Thank you.