Hi - I have several Purchase Invoices and Sales Invoices where amounts received are slightly different than the amount recorded my the document. One of these is because someone accidently checked the use rounded total checkbox and shouldn’t have.
Regardless of reason, we try to correct by doing a journal entry to clear the amount difference but we get this error:
What can we do to prevent this? Are we doing the wrong thing by using a journal entry? Is there another way?
One thing we thought of that might be the cause is because the original document is from a closed period?
I have read some posts on this topic but they seem to refer to advanced payments which this is not.