Pay back customer advance payment via payment Entry

the customer make an advance payment via payment Entry then we need to pay him back the advance payment without cancelling the first payment and without making journal entry. so i need to use pay to customer via payment entry without sales order or returned sales invoice

Thanks

I have same problem. Why paying to customer can only to unpaid invoice, not returning advance payment?

I have The same problem did you find any solution to it?

No easy way out. You got to create JE and reconcile.

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