When Clicked on “Opportunity Lost” button, “Lost Reason” field pops up. Whether this behavior is configured in back-end Or we can change the field (being popped up) by customization?
In that case, Instead of “Small Text” field, it should be “Select” field
(Or a link field with single field doctype like industry). Actually
specking, analysis of Lost Opportunity is most important. We need to check
that how many opportunity is getting lost due to a “particular” reason.
Which ultimately derives sales & marketing policies.
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