2 years ago we created a specific custom doctype to adress our needs.
Today, we had changes in our process and we wanted to amend our doctype.
However, when accessing the doctype the concerned rows are either not there or the change are not taking efffect.
We have contacted support, but it seems it is not there job to solve the issue…
Here some screen shot to clarify;
1-screenshot of the report concerned areas
As you can see the report shows:
- a section break called treatment plan and corrective actions
- a section break called Care provided and recommendations
- a child table (CPT)
2-Screenshot of the doctype of Medical report shows otherwise
Row 69, seems to be the first section break but when modifying any property (i.e here green color) the change doesn t apply
Row 74, seems to be the second section break but as no value ? although report say otherwise…
Where is the row for CPT table that should normally be in Row 75 ?
How can i modify the properties of that row has it doesn’t show ?
Thank you for any help you can provide
Ps; We are hosted by erpnext so we do not have admin rights