No leads data could be seen in the calendar

1

https://aperture7.erpnext.com/desk#

In the last week, when I logged on to erp next calendar i have found no data on my erp desktop.

Please provide me with urgent support. This is really thing of worry.

I will appreciate your prompt support on the above issue.

Regards
Sakshi

2

Kindly reply. It is urgent issue. Im awaiting your response?

3

Hi @Sakshi_Thakur

Can you please check whether Apply User Permissions has enabled in the role permission manager for Event doctype.

26 pm
26 pm1184×682 44.1 KB

4

@rohit_w i have checked, it is not enabled.

5

@rohit_w , now advise please?

6

Hi @Sakshi_Thakur

To debug this issue, we need access of your account. Seems you’re on cloud, can you please send email to the support@erpnext.com with login credentials of the user who facing the issue

7

@Sakshi_Thakur
This issue was reported last week and was resolved via hot fix. Can you please reload and clear cache using Ctrl+Shift+R. This should resolve the issue.

8

@ArundhatiS hi, but after clearing the cache data it still did not work.

@rohit_w I have mailed you my credentials please check and resolve this issue. thx

9

@rohit_w but it is not visible through my account.

Please advise when will this be resolved?

Sakshi