Newsletter not working?

Hi, I am using v3.10.

I am testing the newsletter function, I get the test mail but not the newsletter even the pop up message said the newsletter was sent.
What do I need to check or provide here for further analysis?



Note:

 

If you are posting an issue,

 

  1. ERPNext is a free and open source software and support is given on this forum by a team (https://frappe.io/webnotes). So please consider donating if you find this forum useful (https://frappe.io/buy). Even a small amount would be helpful.
  2. We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
  3. Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email
  4. For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.

     

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On Thu, Jul 31, 2014 at 11:35 AM, CJ jo...@gmail.com wrote:

Hi, I am using v3.10.

I am testing the newsletter function, I get the test mail but not the
newsletter even the pop up message said the newsletter was sent.
What do I need to check or provide here for further analysis?

Hi CJ,

Is you scheduler running? Check with crontab -l

Also, please make plans to upgrade to version 4.


Note:

If you are posting an issue,

  1. ERPNext is a free and open source software and support is given on this
    forum by a team (https://frappe.io/webnotes). So please consider donating if
    you find this forum useful (https://frappe.io/buy). Even a small amount
    would be helpful.
  2. We should be able to replicate it at our end. So please give us as much
    information as you can. Please see it from the point of view of the person
    receiving the communication.
  3. Paste your code at http://pastebin.com or http://gist.github.com and send
    only the URL via email
  4. For sending images, use http://imgur.com or other similar services. Do
    not send images as attachments. Links are good. Same goes for any file you
    are going to send.

End of Note

You received this message because you are subscribed to the Google Groups
“ERPNext Developer Forum” group.
To unsubscribe from this group and stop receiving emails from it, send an
email to erpnext-developer-forum+un...@googlegroups.com.
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For more options, visit https://groups.google.com/d/optout.

Thanks,

Pratik
erpnext

I believe so, because I did receive email digest.
Qns about v4, I want to upgrade but I heard some report in accounting module has not been completed?
Also, what is the best way to upgrade v3 to v4? Does it mean that v3 support will be drop soon?

On Thursday, 31 July 2014 14:07:46 UTC+8, Pratik Vyas wrote:
On Thu, Jul 31, 2014 at 11:35 AM, CJ <jo...@gmail.com> wrote:
> Hi, I am using v3.10.
>
> I am testing the newsletter function, I get the test mail but not the
> newsletter even the pop up message said the newsletter was sent.
> What do I need to check or provide here for further analysis?
>

Hi CJ,

Is you scheduler running? Check with `crontab -l`

Also, please make plans to upgrade to version 4.


> --
> Note:
>
> If you are posting an issue,
>
> 1. ERPNext is a free and open source software and support is given on this
> forum by a team (https://frappe.io/webnotes). So please consider donating if
> you find this forum useful (https://frappe.io/buy). Even a small amount
> would be helpful.
> 2. We should be able to replicate it at our end. So please give us as much
> information as you can. Please see it from the point of view of the person
> receiving the communication.
> 3. Paste your code at http://pastebin.com or http://gist.github.com and send
> only the URL via email
> 4. For sending images, use http://imgur.com or other similar services. Do
> not send images as attachments. Links are good. Same goes for any file you
> are going to send.
>
> End of Note
> ---
> You received this message because you are subscribed to the Google Groups
> "ERPNext Developer Forum" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to erpnext-developer-forum+un...@googlegroups.com.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/erpnext-developer-forum/c65a2eb1-4a55-431b-bd17-ef223a335630%40googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.


Thanks,
--
Pratik
erpnext



Note:

 

If you are posting an issue,

 

  1. ERPNext is a free and open source software and support is given on this forum by a team (https://frappe.io/webnotes). So please consider donating if you find this forum useful (https://frappe.io/buy). Even a small amount would be helpful.
  2. We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
  3. Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email
  4. For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.

     

    End of Note



    You received this message because you are subscribed to the Google Groups “ERPNext Developer Forum” group.

    To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-developer-forum+un…@googlegroups.com.

    To view this discussion on the web visit https://groups.google.com/d/msgid/erpnext-developer-forum/5a2c1866-e821-4f27-90b9-36de92dc7961%40googlegroups.com.

    For more options, visit https://groups.google.com/d/optout.

On Thu, Jul 31, 2014 at 11:46 AM, CJ jo...@gmail.com wrote:

I believe so, because I did receive email digest.

One bug that might be in v3 also was that it worked only if you supply
an email address without the first name, ie.

use ex...@example.com instead of "First Name"ex...@example.com

Qns about v4, I want to upgrade but I heard some report in accounting module
has not been completed?

All features of v3 are ported to v4.

Also, what is the best way to upgrade v3 to v4? Does it mean that v3 support
will be drop soon?

It has already been dropped. We’re a small team :slight_smile:

For more options, visit https://groups.google.com/d/optout.

Thanks,

Pratik
erpnext

I am testing using custom send type, so I manually enter email address without the "First Name".
However, since v4 is the current platform I want to upgrade too.
Is there step/guide for the upgrade? or do a fresh installation of v4 and restore from back up?

On Thursday, 31 July 2014 14:23:18 UTC+8, Pratik Vyas wrote:
On Thu, Jul 31, 2014 at 11:46 AM, CJ <jo...@gmail.com> wrote:
> I believe so, because I did receive email digest.

One bug that might be in v3 also was that it worked only if you supply
an email address without the first name, ie.

use ex...@example.com instead of "First Name"<ex...@example.com>

> Qns about v4, I want to upgrade but I heard some report in accounting module
> has not been completed?

All features of v3 are ported to v4.

> Also, what is the best way to upgrade v3 to v4? Does it mean that v3 support
> will be drop soon?

It has already been dropped. We're a small team :)

> For more options, visit https://groups.google.com/d/optout.


Thanks,
--
Pratik
erpnext



Note:

 

If you are posting an issue,

 

  1. ERPNext is a free and open source software and support is given on this forum by a team (https://frappe.io/webnotes). So please consider donating if you find this forum useful (https://frappe.io/buy). Even a small amount would be helpful.
  2. We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
  3. Paste your code at http://pastebin.com or http://gist.github.com and send only the URL via email
  4. For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.

     

    End of Note



    You received this message because you are subscribed to the Google Groups “ERPNext Developer Forum” group.

    To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-developer-forum+un…@googlegroups.com.

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    For more options, visit https://groups.google.com/d/optout.

On Thu, Jul 31, 2014 at 11:59 AM, CJ jo...@gmail.com wrote:

I am testing using custom send type, so I manually enter email address
without the “First Name”.

Yes, you should try that.

However, since v4 is the current platform I want to upgrade too.
Is there step/guide for the upgrade? or do a fresh installation of v4 and
restore from back up?

Yes,

Thanks,

Pratik
erpnext