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New installation failed


Looks good to me. Try the install (but not as root) :sunglasses:


python --production --user frappe

am i right ??


these lines imply that you are logged in as root instead of as “frappe”. Probably need to exit by 1 level before you run that command


Same Error :disappointed_relieved:

TASK [locale : Check current locale] *******************************************
fatal: [localhost]: FAILED! => {“changed”: true, “cmd”: “localectl”, “delta”: “0:00:00.030520”, “end”: “2017-11-12 09:39:40.646618”, “failed”: true, “rc”: 1, “start”: “2017-11-12 09:39:40.616098”, “stderr”: “Failed to create bus connection: No such file or directory”, “stderr_lines”: [“Failed to create bus connection: No such file or directory”], “stdout”: “”, “stdout_lines”: []}
to retry, use: --limit @/tmp/.bench/playbooks/production/install.retry

PLAY RECAP *********************************************************************
localhost : ok=5 changed=2 unreachable=0 failed=1

Traceback (most recent call last):
File “”, line 388, in
File “”, line 114, in install_bench
run_playbook(‘production/install.yml’, sudo=True, extra_vars=extra_vars)
File “”, line 326, in run_playbook
success = subprocess.check_call(args, cwd=os.path.join(cwd, ‘playbooks’))
File “/usr/lib/python2.7/”, line 541, in check_call
raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command ‘[‘ansible-playbook’, ‘-c’, ‘local’, ‘production/install.yml’, ‘-e’, ‘@/tmp/extra_vars.json’, ‘–become’, ‘–become-user=frappe’]’ returned non-zero exit status 2


I can only suggest checking your hostname and /etc/hosts files

hostname -a
cat /etc/hostname
cat /etc/hosts
for some problematic entries or something


root@erp:~# hostname -a
root@erp:~# cat /etc/hostname
root@erp:~# cat /etc/hosts
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters localhost.localdomain localhost

Auto-generated hostname. Please do not remove this comment. erp
::1 localhost ip6-localhost ip6-loopback


Try this article…


any other ideas about that issue ??

Installation Failed on Checking Locale TASK (using Install Script)

If you are on ScaleWay then install centos instead of Ubuntu. It worked for me.



Hi, I ran into the same problem and installing dbus fixed the problem for me:

apt-get install dbus


thanks friends