Hi, we are trying to make a return invoice and it is negative, we receive this error: Message Did not save Server Error: Please check your server logs or contact tech support.
We tried with Sales Order also, but negative amounts do not pass through. Is there an easy way to solve this? Thanks!
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Hi, we are trying to make a return invoice and it is negative, we receive this error: Message Did not save Server Error: Please check your server logs or contact tech support.
We tried with Sales Order also, but negative amounts do not pass through. Is there an easy way to solve this? Thanks!
–
Note:
If you are posting an issue,
ERPNext is a free and open source software and support is given on this forum by a team (https://frappe.io/webnotes). So please consider donating if you find this forum useful (https://frappe.io/buy). Even a small amount would be helpful.
We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.
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You received this message because you are subscribed to the Google Groups "ERPNext Developer Forum" group.
ERPNext is a free and open source software and support is given on this forum by a team (https://frappe.io/webnotes). So please consider donating if you find this forum useful (https://frappe.io/buy). Even a small amount would be helpful.
We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.
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It is not really a sales return, it is a new sale only with negative priced items. This corresponds to returnable bottles that the customer was bringing to the shop, but he already payed in a previous invoice for both the bottles and the drinks. We have items with positive prices for the bottles and items with negative prices for the bottles return.
Am Dienstag, 9. September 2014 09:54:37 UTC+2 schrieb in...@betabank.de:
Hi, we are trying to make a return invoice and it is negative, we receive this error: Message Did not save Server Error: Please check your server logs or contact tech support.
We tried with Sales Order also, but negative amounts do not pass through. Is there an easy way to solve this? Thanks!
–
Note:
If you are posting an issue,
ERPNext is a free and open source software and support is given on this forum by a team (https://frappe.io/webnotes). So please consider donating if you find this forum useful (https://frappe.io/buy). Even a small amount would be helpful.
We should be able to replicate it at our end. So please give us as much information as you can. Please see it from the point of view of the person receiving the communication.
For sending images, use http://imgur.com or other similar services. Do not send images as attachments. Links are good. Same goes for any file you are going to send.
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Hi, only for information purposes and for our interest, we would like to explain that in Spain the negative invoices are an official way to compensate invoices that have been cancelled, as it’s not possible to do a cancellation of an emitted and sent invoice.
The only way to solve this is with negative invoices in which you only have to state or indicate the original invoice to be cancelled, in accountability terms, in the body of the new negative invoice (it can be only one item that explains a referral to the original invoice).
This procedure is legal and you have to use it in any case an invoice has to be cancelled.
Thanks, we will review also the github issue to see if this option is implemented in the last version.
Thanks!
J.
In version 11, you can make standalone Credit Note and Debit Note as well. If you enable Debit Note, it will allow you to create negative Sales Invoice. Same way, it will work in the Purchase Invoice as well.
