Still on the issues encountered by retailers in trying to use ERPNext for business .
Over the last two years or so, ERPNext has made a lot of progress in PoS, from introducing offline PoS mode (thank you @rohit_w ) , to designing a better user interface as well as the awesome job done by @fkardame and his team on PoS Bahrain.
We have also eliminated some nagging issues like duplicated/triplicated invoices (thank you @tundebabzy) and slow systems.
But we have one issue that seems to be defying a logical solution. This is the challenge of missing invoices from offline PoS transactions.
A sales invoice is generated from offline PoS, the receipt is printed by the cashier, cache is NOT cleared and yet 1 out of 150 invoices do not sync to the server and also are not on the local client. They just disappear.
If you do not run a high traffic retail business you might not witness this anomaly. But if your location does from 300 and above receipts per day, you will experience it.
Can we as a team have a look at this? I am stumped because I do not even have an inkling of what is causing this. For duplicated invoices we had an idea of the root cause and fixed this, but how do you fix a problem whose cause you do not know?
I am truly stumped .