Merge Customer Issue in ERPNEXT v12.1.8

[Muhammad_Ashfaq]

I am facing Merging issue in ErpNext version 12.1.8, Frappe version v12.0.17

The following are the screenshots attached for reference.

Please help!

[Samuel_Gervais]

same problem with items

[Mohammed_Redha]

@Muhammad_Ashfaq
I have the same version but I am not able to replicate the same thing :

[Muhammad_Ashfaq]

Don’t know why it’s happening to me.

[bibinqcs]

Are you sure the frappe version is 12.0.17?

I have v12.0.18 (version-12), The reason I ask is because the rename tool looks similar to the screenshots you shared, I faced the same issue I thought it was only Items I had posted a few days back, I have a feeling the rename tool being restructured ?

V12 - Item Rename and Merge function

Hi All, I tried to rename and merge an item on v12 but it did not work, I duplicated the problem with two sample items with everything the same except the name, I matched the new name and new item name and it showed a message the “Another Item with name Test Item exists, select another name”. Has anyone else have this problem, not being able to merge Duplicate Items?

[Muhammad_Ashfaq]

I have updated to the latest version today

Still facing the same issue.

Any Idea?