LetterHead image shows broken link

I am a newbie. Trying to print a quotation but in Letter head instead of image it shows broken link image.
Rest of the quotation is proper. Letter head not displayed.

Make sure while uploading the image/logo, it’s set as public. Experienced a similar case today. Think by default in the latest release, all image uploads are private.

Thanks for the response. Please clarify for me,

  1. Installed version
    ERPNext: v12.31.0 (version-12)

Frappe Framework: v12.28.0 (version-12)

I have installed on my laptop.

  1. How do I make image public?

OK. Private is not checked.

In ver 12, not sure of the issue.