We are still looking for some assistance with a very troubling issue which is preventing us from billing and processing invoices for certain items. Since we upgraded to V12, there is an issue with using the Item Tax Templates. This was never an issue before but now when we try to add an item to an order which has some non-taxable items it throws as error message when we try to post any entries (purchase receipts, Purchase invoice or sales invoices). We are effectively stuck as we cannot process any invoices in or out.
Here is the error message we are presented with. This affects our labor items which are non-taxable in the US.
Does anyone know how to resolve this? This Item Tax Template settings a new feature and it is not in the documentation that I can find. We wished that they left the item tax settings under the ITEM itself like it used to be rather than controlled under a tax template.