Issue with Dropbox Backup

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1

I have this issue

Backup Upload Failed!

Oops, your automated backup to Dropbox failed.

Error message: Traceback (most recent call last): File “apps/frappe/frappe/integrations/doctype/dropbox_settings/dropbox_settings.py”, line 57, in take_backup_to_dropbox did_not_upload, error_log = backup_to_dropbox(upload_db_backup) File “apps/frappe/frappe/integrations/doctype/dropbox_settings/dropbox_settings.py”, line 108, in backup_to_dropbox upload_file_to_dropbox(filename, “/database”, dropbox_client) File “apps/frappe/frappe/integrations/doctype/dropbox_settings/dropbox_settings.py”, line 171, in upload_file_to_dropbox create_folder_if_not_exists(folder, dropbox_client) File “apps/frappe/frappe/integrations/doctype/dropbox_settings/dropbox_settings.py”, line 204, in create_folder_if_not_exists dropbox_client.files_get_metadata(folder) File “env/lib/python3.6/site-packages/dropbox/base.py”, line 1512, in files_get_metadata None, File “env/lib/python3.6/site-packages/dropbox/dropbox_client.py”, line 327, in request timeout=timeout) File “env/lib/python3.6/site-packages/dropbox/dropbox_client.py”, line 482, in request_json_string_with_retry timeout=timeout) File “env/lib/python3.6/site-packages/dropbox/dropbox_client.py”, line 607, in request_json_string raise AuthError(request_id, err) dropbox.exceptions.AuthError: AuthError(‘ef810d355f7843f1bbf323a426d8eb9a’, AuthError(‘expired_access_token’, None))

2

Hi
Are you sure that your Dropbox access token is still valid, not a short-lived token?

3

hey
our administrator say that this issue is a puplic issue in erpnext with dropox and this backup now dosn’t work with all erp next systems
is this right ??!!

4

I have an instance running on V13.12.1 and Dropbox is working fine.

5

Also, the exception isn’t being thrown by ERPNext code. It is being thrown by pip dropbox package. According to the documentation of the package: dropbox.exceptions – Exceptions — Dropbox for Python 0.0.0 documentation

The exception being thrown means your token is not valid.

6

Thanks For your reply