For businesses that ship large or expensive items to their customers, how do you set up Returned Material Authorizations (RMA’s) to allow the client to ship something back to you for credit?
If they ordered the wrong item, or maybe too much of the right item, and they need to send it back, what documents do you create to put that process in motion.
Or if the item you sent them was surplus to their needs?
I am sure someone here has done this. Please share your experience here. I know haw to do sales orders, delivery notes, and sales invoices.
Any help will be greatly appreciated by myself and the many others that read here.