Installation of ERPNext stuck on verifying

I think it because you didn’t config email account, so when ERPNext trying to send you an email, it will cause this error.

You should try login as administrator.


how to login as administrator…I mean what are the credentials?

When you created the site, you were asked a password. That was the Administrator password.

Credentials :

User: Administrator
Password: The above mentioned

In case you don’t remember and want to reset it, you can use this command in your frappe-bench or bench instance folder

bench set-admin-password [type your new password here]

ok I am trying wait

thanks it does now!

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How to install apps ?? I mean the dashboard has no apps in it.


Dear, if you follow these steps you will get all apps installed on your desk. please check whether you missed anything from this step by step instructions.


Yeah I did but still no apps

Those are icons not apps !

However, Have you installed erpnext or just frappe ?

I have followed this -

so I guess erpnext is not installed … I dont know

try this command
bench --site site_name install-app erpnext

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not a problem.

Step 1 : bench switch-to-master to ensure your frappe is on master branch

Step 2 : bench get-app erpnext --branch master to download the app.

Step 3: bench --site [mention your created site] install-app erpnext will install the app.


  • master is the stable branch, develop is the experimental branch. In case you are a developer, your feature branches should stem from master and constantly updated wrt master to ensure easy merge
  • AVOID Edit Doctype route to change/add features in Doctypes. Never ever do any changes and commit them. I’ll link some videos to help you out later. This will save you a LOT of issues when doing bench update

on performing step 2, it shows this error

erpnextuser@sadikur-PC:/opt/erpnext/erpnext$ bench get-app erpnext --erpnext-branch master
Usage: bench get-app [OPTIONS] [NAME]… GIT_URL
Try “bench get-app --help” for help.

Error: no such option: --erpnext-branch

bench --site install-app erpnext
Could not find app “erpnext”

Oh I’m sorry it is --branch master

you need to do get-app before install app. Just like how you download an installer from the internet and then install the application. get-app collects the source from Github and install-app will install the app on your currently active site.

it shows

erpnextuser@sadikur-PC:/opt/erpnext/erpnext$ bench get-app erpnext --branch master app erpnext
INFO:bench.utils:git clone --branch master --depth 1 --origin upstream
fatal: destination path ‘erpnext’ already exists and is not an empty directory.
Traceback (most recent call last):
File “/usr/local/bin/bench”, line 11, in
load_entry_point(‘bench’, ‘console_scripts’, ‘bench’)()
File “/opt/erpnext/bench-repo/bench/”, line 40, in cli
File “/usr/local/lib/python2.7/dist-packages/click/”, line 764, in call
return self.main(*args, **kwargs)
File “/usr/local/lib/python2.7/dist-packages/click/”, line 717, in main
rv = self.invoke(ctx)
File “/usr/local/lib/python2.7/dist-packages/click/”, line 1137, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
File “/usr/local/lib/python2.7/dist-packages/click/”, line 956, in invoke
return ctx.invoke(self.callback, **ctx.params)
File “/usr/local/lib/python2.7/dist-packages/click/”, line 555, in invoke
return callback(*args, **kwargs)
File “/opt/erpnext/bench-repo/bench/commands/”, line 40, in get_app
get_app(git_url, branch=branch)
File “/opt/erpnext/bench-repo/bench/”, line 124, in get_app
cwd=os.path.join(bench_path, ‘apps’))
File “/opt/erpnext/bench-repo/bench/”, line 159, in exec_cmd
raise CommandFailedError(cmd)
bench.utils.CommandFailedError: git clone --branch master --depth 1 --origin upstream

Delete the current folder in your apps directory. and again run the same command i.e. the Step 2

try 2nd step @root13F says

This worked for me, thanks. I do not recall getting an opportunity to provide an email address during installation. I was only able to do so after logging in as Administrator. I can now see the Desk.