Positive: When i think again, amend and reissue makes the workflow more tranceable for other users in the company.
Amend & Reissue a new quotation comes up with a new Number like 00000-1. Dont know if this is negative or positive It could also be confusing for the Customer, because you changed the Number but its the same deal, isnt it? because he does not know that your system is making a nice +1 to the quotation number, for just reopening.
In some cases it stops the workflow because (when u use creditlimit-days for this customer) it comes up a failure message that you can not enter a new date because of the customer credit limit days from the original quotation. So you have to change/expand also the credit limit days in the customers settings to fulfill the new Quotation - that is very time consuming
for seeking a solution
A: a checkbox in (costumer) settings like:
Allow to reopen/continue expired Quotations, without changing the quotation number.
B: Just make the Amend reissue more user friendly like - give the failure message a field or link to change the credit days limit faster so it does not take so long to reopen the Quotation.
Just want to say, solution B would be ok - for me - and maybe not very hard to hook up!