How to add an item group

Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you





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Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group


On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr...@gmail.com> wrote:
Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you





You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

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Thanks and Regards,

Umair Sayyed
www.erpnext.com
hi , 
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty ...)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group


On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr...@gmail.com> wrote:
Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you





You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





Thanks and Regards,

Umair Sayyed
www.erpnext.com



You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

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Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:

hi , 
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty ...)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group


On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr...@gmail.com> wrote:
Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





Thanks and Regards,

Umair Sayyed
www.erpnext.com



You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

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hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:

hi , 
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty ...)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group


On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr...@gmail.com> wrote:
Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





Thanks and Regards,

Umair Sayyed
www.erpnext.com



You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

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Can you check list of all item groups by typing #List/Item Group in the url after app.html?

On 17-Dec-2013, at 1:02 PM, User666 wrote:

hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:

hi , 
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty ...)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group


On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr...@gmail.com> wrote:
Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





Thanks and Regards,

Umair Sayyed
www.erpnext.com



You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

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You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

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yes it works !!!! what is the problem ?

On Tuesday, December 17, 2013 8:43:26 AM UTC+1, Nabin Hait wrote:
Can you check list of all item groups by typing #List/Item Group in the url after app.html?

On 17-Dec-2013, at 1:02 PM, User666 wrote:

hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:

hi , 
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty ...)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group


On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr...@gmail.com> wrote:
Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





Thanks and Regards,

Umair Sayyed
www.erpnext.com



You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

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You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

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so the problem is with "app.html#Sales Browser/Item Group"

On Tuesday, December 17, 2013 8:49:00 AM UTC+1, User666 wrote:
yes it works !!!! what is the problem ?

On Tuesday, December 17, 2013 8:43:26 AM UTC+1, Nabin Hait wrote:
Can you check list of all item groups by typing #List/Item Group in the url after app.html?

On 17-Dec-2013, at 1:02 PM, User666 wrote:

hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:

hi , 
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty ...)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group


On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr...@gmail.com> wrote:
Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





Thanks and Regards,

Umair Sayyed
www.erpnext.com



You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

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Hi,

Can you see item group in the list. Please send a screenshot of the same.


On Tue, Dec 17, 2013 at 1:45 PM, User666 <pr...@gmail.com> wrote:
so the problem is with "app.html#Sales Browser/Item Group"


On Tuesday, December 17, 2013 8:49:00 AM UTC+1, User666 wrote:
yes it works !!!! what is the problem ?

On Tuesday, December 17, 2013 8:43:26 AM UTC+1, Nabin Hait wrote:
Can you check list of all item groups by typing #List/Item Group in the url after app.html?

On 17-Dec-2013, at 1:02 PM, User666 wrote:

hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:

hi ,
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty ...)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group



On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr…@gmail.com> wrote:
Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






You received this message because you are subscribed to the Google Groups "ERPNext User's Forum" group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





Thanks and Regards,

Umair Sayyed
www.erpnext.com




You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

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--
Regards,
Akhilesh Darjee
www.erpnext.com



You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

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app.html#List/Item Group  :

but for the add item group tree interface (app.html#Sales Browser/Item Group)





On Tuesday, December 17, 2013 9:19:19 AM UTC+1, Akhilesh Darjee wrote:
Hi,

Can you see item group in the list. Please send a screenshot of the same.


On Tue, Dec 17, 2013 at 1:45 PM, User666 <pr...@gmail.com> wrote:
so the problem is with "app.html#Sales Browser/Item Group"


On Tuesday, December 17, 2013 8:49:00 AM UTC+1, User666 wrote:
yes it works !!!! what is the problem ?

On Tuesday, December 17, 2013 8:43:26 AM UTC+1, Nabin Hait wrote:
Can you check list of all item groups by typing #List/Item Group in the url after app.html?

On 17-Dec-2013, at 1:02 PM, User666 wrote:

hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:

hi , 
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty ...)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group



On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr…@gmail.com> wrote:

Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+unsubscribe@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





Thanks and Regards,

Umair Sayyed
www.erpnext.com




You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+unsubscribe@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





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--
Regards,
Akhilesh Darjee



You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un...@googlegroups.com.

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Can you please check the "parent item group" for "All Item Groups" record? It should be blank.

On 17-Dec-2013, at 2:02 PM, User666 wrote:

app.html#List/Item Group  :

but for the add item group tree interface (app.html#Sales Browser/Item Group)





On Tuesday, December 17, 2013 9:19:19 AM UTC+1, Akhilesh Darjee wrote:
Hi,

Can you see item group in the list. Please send a screenshot of the same.


On Tue, Dec 17, 2013 at 1:45 PM, User666 <pr...@gmail.com> wrote:
so the problem is with "app.html#Sales Browser/Item Group"


On Tuesday, December 17, 2013 8:49:00 AM UTC+1, User666 wrote:
yes it works !!!! what is the problem ?

On Tuesday, December 17, 2013 8:43:26 AM UTC+1, Nabin Hait wrote:
Can you check list of all item groups by typing #List/Item Group in the url after app.html?

On 17-Dec-2013, at 1:02 PM, User666 wrote:

hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:

hi , 
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty ...)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group



On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr…@gmail.com> wrote:

Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+unsubscribe@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





Thanks and Regards,

Umair Sayyed
www.erpnext.com




You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+unsubscribe@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





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--
Regards,
Akhilesh Darjee



You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

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yes it's blank 



On Tuesday, December 17, 2013 10:13:36 AM UTC+1, Nabin Hait wrote:
Can you please check the "parent item group" for "All Item Groups" record? It should be blank.

On 17-Dec-2013, at 2:02 PM, User666 wrote:

app.html#List/Item Group  :

but for the add item group tree interface (app.html#Sales Browser/Item Group)





On Tuesday, December 17, 2013 9:19:19 AM UTC+1, Akhilesh Darjee wrote:
Hi,

Can you see item group in the list. Please send a screenshot of the same.


On Tue, Dec 17, 2013 at 1:45 PM, User666 <pr...@gmail.com> wrote:
so the problem is with "app.html#Sales Browser/Item Group"


On Tuesday, December 17, 2013 8:49:00 AM UTC+1, User666 wrote:
yes it works !!!! what is the problem ?

On Tuesday, December 17, 2013 8:43:26 AM UTC+1, Nabin Hait wrote:
Can you check list of all item groups by typing #List/Item Group in the url after app.html?

On 17-Dec-2013, at 1:02 PM, User666 wrote:

hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:

hi , 
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty ...)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group



On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr…@gmail.com> wrote:

Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+unsubscribe@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





Thanks and Regards,

Umair Sayyed
www.erpnext.com




You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+unsubscribe@googlegroups.com.

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For more options, visit https://groups.google.com/groups/opt_out.





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For more options, visit https://groups.google.com/groups/opt_out.




--
Regards,
Akhilesh Darjee



You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+un…@googlegroups.com.

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any solution ?

On Tuesday, December 17, 2013 11:36:32 AM UTC+1, User666 wrote:
yes it's blank 



On Tuesday, December 17, 2013 10:13:36 AM UTC+1, Nabin Hait wrote:
Can you please check the "parent item group" for "All Item Groups" record? It should be blank.

On 17-Dec-2013, at 2:02 PM, User666 wrote:

app.html#List/Item Group  :

but for the add item group tree interface (app.html#Sales Browser/Item Group)





On Tuesday, December 17, 2013 9:19:19 AM UTC+1, Akhilesh Darjee wrote:
Hi,

Can you see item group in the list. Please send a screenshot of the same.


On Tue, Dec 17, 2013 at 1:45 PM, User666 <pr...@gmail.com> wrote:
so the problem is with "app.html#Sales Browser/Item Group"


On Tuesday, December 17, 2013 8:49:00 AM UTC+1, User666 wrote:
yes it works !!!! what is the problem ?

On Tuesday, December 17, 2013 8:43:26 AM UTC+1, Nabin Hait wrote:
Can you check list of all item groups by typing #List/Item Group in the url after app.html?

On 17-Dec-2013, at 1:02 PM, User666 wrote:

hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:

hi , 
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty ...)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group



On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr…@gmail.com> wrote:

Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






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Thanks and Regards,

Umair Sayyed
www.erpnext.com




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--
Regards,
Akhilesh Darjee



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It is very difficult to identify the exact issue without checking into data and codebase, as we can't replicate it at our end. You should try to debug using console.log() in sales_browser.js file.

On 18-Dec-2013, at 2:04 PM, User666 wrote:

any solution ?

On Tuesday, December 17, 2013 11:36:32 AM UTC+1, User666 wrote:
yes it's blank 



On Tuesday, December 17, 2013 10:13:36 AM UTC+1, Nabin Hait wrote:
Can you please check the "parent item group" for "All Item Groups" record? It should be blank.

On 17-Dec-2013, at 2:02 PM, User666 wrote:

app.html#List/Item Group  :

but for the add item group tree interface (app.html#Sales Browser/Item Group)





On Tuesday, December 17, 2013 9:19:19 AM UTC+1, Akhilesh Darjee wrote:
Hi,

Can you see item group in the list. Please send a screenshot of the same.


On Tue, Dec 17, 2013 at 1:45 PM, User666 <pr...@gmail.com> wrote:
so the problem is with "app.html#Sales Browser/Item Group"


On Tuesday, December 17, 2013 8:49:00 AM UTC+1, User666 wrote:
yes it works !!!! what is the problem ?

On Tuesday, December 17, 2013 8:43:26 AM UTC+1, Nabin Hait wrote:
Can you check list of all item groups by typing #List/Item Group in the url after app.html?

On 17-Dec-2013, at 1:02 PM, User666 wrote:

hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:

hi , 
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty ...)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group



On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr…@gmail.com> wrote:

Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






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Thanks and Regards,

Umair Sayyed
www.erpnext.com




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--
Regards,
Akhilesh Darjee



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Or, you check the output of this query from mysql (lib/wnf.py --mysql):
select name, parent_item_group from `tabItem Group`

In this query, except one record, all records should have a parent_item_group.
The root records, ie. All Item Groups should have parent_item_group as NULL.

Thanks,
Anand.


On Thu, Dec 19, 2013 at 10:40 AM, Nabin Hait <na...@iwebnotes.com> wrote:
It is very difficult to identify the exact issue without checking into data and codebase, as we can't replicate it at our end. You should try to debug using console.log() in sales_browser.js file.

On 18-Dec-2013, at 2:04 PM, User666 wrote:

any solution ?

On Tuesday, December 17, 2013 11:36:32 AM UTC+1, User666 wrote:
yes it's blank



On Tuesday, December 17, 2013 10:13:36 AM UTC+1, Nabin Hait wrote:

Can you please check the “parent item group” for “All Item Groups” record? It should be blank.


On 17-Dec-2013, at 2:02 PM, User666 wrote:

app.html#List/Item Group :

but for the add item group tree interface (app.html#Sales Browser/Item Group)





On Tuesday, December 17, 2013 9:19:19 AM UTC+1, Akhilesh Darjee wrote:
Hi,

Can you see item group in the list. Please send a screenshot of the same.


On Tue, Dec 17, 2013 at 1:45 PM, User666 <pr...@gmail.com> wrote:
so the problem is with "app.html#Sales Browser/Item Group"


On Tuesday, December 17, 2013 8:49:00 AM UTC+1, User666 wrote:
yes it works !!!! what is the problem ?

On Tuesday, December 17, 2013 8:43:26 AM UTC+1, Nabin Hait wrote:
Can you check list of all item groups by typing #List/Item Group in the url after app.html?

On 17-Dec-2013, at 1:02 PM, User666 wrote:

hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:


hi ,
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty …)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group



On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr…@gmail.com> wrote:
Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






You received this message because you are subscribed to the Google Groups "ERPNext User's Forum" group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+unsubscribe@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





Thanks and Regards,

Umair Sayyed
www.erpnext.com




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--
Regards,
Akhilesh Darjee



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You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

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hi,
I
run
select name, parent_item_group from `tabItem Group`
it shows me:
+ ----------------- + ------------------- +
| Name | parent_item_group |
+ ----------------- + ------------------- +
| All Item Groups | NULL |
| Consumable | All Item Groups |
| Products | All Item Groups |
| Raw Material | Products |
| Services | All Item Groups |
| Sub Assemblies | All Item Groups |
+ ----------------- + ------------------- +
so this is a display problem!
how can I debug sales_browser.js?

thank you
regards


On Thursday, December 19, 2013 8:37:09 AM UTC+1, Anand Doshi wrote:
Or, you check the output of this query from mysql (lib/wnf.py --mysql):
select name, parent_item_group from `tabItem Group`

In this query, except one record, all records should have a parent_item_group.
The root records, ie. All Item Groups should have parent_item_group as NULL.

Thanks,
Anand.


On Thu, Dec 19, 2013 at 10:40 AM, Nabin Hait <na...@iwebnotes.com> wrote:
It is very difficult to identify the exact issue without checking into data and codebase, as we can't replicate it at our end. You should try to debug using console.log() in sales_browser.js file.

On 18-Dec-2013, at 2:04 PM, User666 wrote:

any solution ?

On Tuesday, December 17, 2013 11:36:32 AM UTC+1, User666 wrote:
yes it's blank 



On Tuesday, December 17, 2013 10:13:36 AM UTC+1, Nabin Hait wrote:

Can you please check the “parent item group” for “All Item Groups” record? It should be blank.


On 17-Dec-2013, at 2:02 PM, User666 wrote:

app.html#List/Item Group  :

but for the add item group tree interface (app.html#Sales Browser/Item Group)





On Tuesday, December 17, 2013 9:19:19 AM UTC+1, Akhilesh Darjee wrote:
Hi,

Can you see item group in the list. Please send a screenshot of the same.


On Tue, Dec 17, 2013 at 1:45 PM, User666 <pr...@gmail.com> wrote:
so the problem is with "app.html#Sales Browser/Item Group"


On Tuesday, December 17, 2013 8:49:00 AM UTC+1, User666 wrote:
yes it works !!!! what is the problem ?

On Tuesday, December 17, 2013 8:43:26 AM UTC+1, Nabin Hait wrote:
Can you check list of all item groups by typing #List/Item Group in the url after app.html?

On 17-Dec-2013, at 1:02 PM, User666 wrote:

hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:


hi , 
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty …)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group



On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr…@gmail.com> wrote:
Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+unsubscribe@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





Thanks and Regards,

Umair Sayyed
www.erpnext.com




You received this message because you are subscribed to the Google Groups “ERPNext User’s Forum” group.

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--
Regards,
Akhilesh Darjee



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Hi.

You can use console.log function to print values at different points in sales_browser.js, especially in the click function specified in the init method of erpnext.SalesChart.


Once you make changes, you will have to use Tools > Clear Cache & Refresh for changes in the file to take effect.

Thanks,
Anand.



On Thu, Dec 19, 2013 at 2:40 PM, User666 <pr…@gmail.com> wrote:
hi,
I
run
select name, parent_item_group from `tabItem Group`
it shows me:

+ ----------------- + ------------------- +
| Name | parent_item_group |
+ ----------------- + ------------------- +

| All Item Groups | NULL |
| Consumable | All Item Groups |

| Products | All Item Groups |
| Raw Material | Products |

| Services | All Item Groups |
| Sub Assemblies | All Item Groups |

+ ----------------- + ------------------- +
so this is a display problem!
how can I debug sales_browser.js?


thank you
regards



On Thursday, December 19, 2013 8:37:09 AM UTC+1, Anand Doshi wrote:
Or, you check the output of this query from mysql (lib/wnf.py --mysql):
select name, parent_item_group from `tabItem Group`

In this query, except one record, all records should have a parent_item_group.
The root records, ie. All Item Groups should have parent_item_group as NULL.

Thanks,
Anand.


On Thu, Dec 19, 2013 at 10:40 AM, Nabin Hait <na...@iwebnotes.com> wrote:
It is very difficult to identify the exact issue without checking into data and codebase, as we can't replicate it at our end. You should try to debug using console.log() in sales_browser.js file.

On 18-Dec-2013, at 2:04 PM, User666 wrote:

any solution ?

On Tuesday, December 17, 2013 11:36:32 AM UTC+1, User666 wrote:
yes it's blank



On Tuesday, December 17, 2013 10:13:36 AM UTC+1, Nabin Hait wrote:

Can you please check the “parent item group” for “All Item Groups” record? It should be blank.


On 17-Dec-2013, at 2:02 PM, User666 wrote:

app.html#List/Item Group :

but for the add item group tree interface (app.html#Sales Browser/Item Group)





On Tuesday, December 17, 2013 9:19:19 AM UTC+1, Akhilesh Darjee wrote:
Hi,

Can you see item group in the list. Please send a screenshot of the same.


On Tue, Dec 17, 2013 at 1:45 PM, User666 <pr...@gmail.com> wrote:
so the problem is with "app.html#Sales Browser/Item Group"


On Tuesday, December 17, 2013 8:49:00 AM UTC+1, User666 wrote:
yes it works !!!! what is the problem ?

On Tuesday, December 17, 2013 8:43:26 AM UTC+1, Nabin Hait wrote:
Can you check list of all item groups by typing #List/Item Group in the url after app.html?

On 17-Dec-2013, at 1:02 PM, User666 wrote:

hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:


hi ,
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty …)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group



On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr…@gmail.com> wrote:
Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






You received this message because you are subscribed to the Google Groups "ERPNext User's Forum" group.

To unsubscribe from this group and stop receiving emails from it, send an email to erpnext-user-forum+unsubscribe@googlegroups.com.

For more options, visit https://groups.google.com/groups/opt_out.





Thanks and Regards,

Umair Sayyed
www.erpnext.com




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--
Regards,
Akhilesh Darjee



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hi,
firebug still shows me this message every time i open item group tree, territory tree ...

Unexpected value xMidyMid meet preserveAspectRatio parsing attribute.

Traceback (innermost last):
   File "lib / WebNotes / handler.py", line 78, in handle
     execute_cmd (cmd)
   File "lib / WebNotes / handler.py", line 118, in execute_cmd
     ret = call (method, webnotes.form_dict)
   File "lib / WebNotes / handler.py", line 140, in call
     return fn (** newargs)
   File "app / selling / page / sales_browser / sales_browser.py", line 20, in get_children
     order by name "" "% webnotes.form_dict, as_dict = 1)
  TypeError: Requires a screen mapping

all-app.min.js (line 331)


On Thursday, December 19, 2013 11:07:18 AM UTC+1, Anand Doshi wrote:
Hi.

You can use console.log function to print values at different points in sales_browser.js, especially in the click function specified in the init method of erpnext.SalesChart.


Once you make changes, you will have to use Tools > Clear Cache & Refresh for changes in the file to take effect.

Thanks,
Anand. 



On Thu, Dec 19, 2013 at 2:40 PM, User666 <pr…@gmail.com> wrote:
hi,
I
run
select name, parent_item_group from `tabItem Group`
it shows me:

+ ----------------- + ------------------- +
| Name | parent_item_group |
+ ----------------- + ------------------- +

| All Item Groups | NULL |
| Consumable | All Item Groups |

| Products | All Item Groups |
| Raw Material | Products |

| Services | All Item Groups |
| Sub Assemblies | All Item Groups |

+ ----------------- + ------------------- +
so this is a display problem!
how can I debug sales_browser.js?


thank you
regards



On Thursday, December 19, 2013 8:37:09 AM UTC+1, Anand Doshi wrote:
Or, you check the output of this query from mysql (lib/wnf.py --mysql):
select name, parent_item_group from `tabItem Group`

In this query, except one record, all records should have a parent_item_group.
The root records, ie. All Item Groups should have parent_item_group as NULL.

Thanks,
Anand.


On Thu, Dec 19, 2013 at 10:40 AM, Nabin Hait <na...@iwebnotes.com> wrote:
It is very difficult to identify the exact issue without checking into data and codebase, as we can't replicate it at our end. You should try to debug using console.log() in sales_browser.js file.

On 18-Dec-2013, at 2:04 PM, User666 wrote:

any solution ?

On Tuesday, December 17, 2013 11:36:32 AM UTC+1, User666 wrote:
yes it's blank 



On Tuesday, December 17, 2013 10:13:36 AM UTC+1, Nabin Hait wrote:

Can you please check the “parent item group” for “All Item Groups” record? It should be blank.


On 17-Dec-2013, at 2:02 PM, User666 wrote:

app.html#List/Item Group  :

but for the add item group tree interface (app.html#Sales Browser/Item Group)





On Tuesday, December 17, 2013 9:19:19 AM UTC+1, Akhilesh Darjee wrote:
Hi,

Can you see item group in the list. Please send a screenshot of the same.


On Tue, Dec 17, 2013 at 1:45 PM, User666 <pr...@gmail.com> wrote:
so the problem is with "app.html#Sales Browser/Item Group"


On Tuesday, December 17, 2013 8:49:00 AM UTC+1, User666 wrote:
yes it works !!!! what is the problem ?

On Tuesday, December 17, 2013 8:43:26 AM UTC+1, Nabin Hait wrote:
Can you check list of all item groups by typing #List/Item Group in the url after app.html?

On 17-Dec-2013, at 1:02 PM, User666 wrote:

hi,
yes firebug detect this error :

TypeError: r.message is undefined
<defs                                                                     app.html (line 27)


On Tuesday, December 17, 2013 7:23:04 AM UTC+1, Nabin Hait wrote:
Is there any error message in the browser's javascript console? Did you deleted default root item group?


On 16-Dec-2013, at 8:40 PM, User666 wrote:


hi , 
it is always the same problem with all browsers and all interfaces containing a tree (item group , customer group , territoty …)


On Monday, December 16, 2013 2:26:39 PM UTC+1, Umair Sayyed wrote:
Hello,

Item Group creation is working well at our end.

It might be the cross browser issue. Please access our system in Chrome or Firefox.

Help on Item Group creation:

http://erpnext.org/item-group



On Mon, Dec 16, 2013 at 5:30 PM, User666 <pr…@gmail.com> wrote:
Hi,

I always try to add a group item but when I open the window I find nothing and I can not add a new group!

thank you






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Thanks and Regards,

Umair Sayyed
www.erpnext.com




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--
Regards,
Akhilesh Darjee



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Go to setup->show/hide features and check if u've  unchecked it.



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